巴特菲爾德酒店 | 熱門巴特菲爾德住宿限時優惠每晚可低至 HK$509

「Not very good but not very bad」

「I called to let them know I would be coming in at 9pm and was told that was fine. When I arrived, there was no staff at the desk so I waited. After 15 minutes I called their number. The person on the other line said give them one minute. It took them over 10 minutes to show up. They proceeded to say some woman called them and canceled my room on my behalf. After a conversation, she said there’s a room available she just needs to change the linens it’ll only be 5 minutes. It ended up being FORTY...

「$150 price was high for the quality. There was no staff on site when I arrived. Side door was open, room door was open. Security should be tighter. The room was reasonably clean. Staff was polite on the phone. Simple beakfast is provided. The TV channels were good.」

「Jay was absolutely amazing he was very helpful at the front desk, always available when I needed help」

「Nice little hotel in a nice quiet town. Nothing great, nothing terrible. The AC in my room worked fantastic! Would definitely stay here again.」

「We have stayed at this hotel before and loved it! The restaurant had a great breakfast and the coffee was amazing! This stay was terrible. Upon check in, we were not informed that the AC was broken and the restaurant was closed due to extreme temps. I understand that completely but not having AC in the rooms should have been disclosed. The lobby and hallways were cool but the rooms were like an oven. Many guests upset at checkout but no staff to be found. We will not stay here again.」