Büyük Valide Han

AC wasn’t working the staff was not helpful Manager has one of the worst customer service they gave us fans to spend the night and won’t refund us the money we have pictures of fans in our room when AC wasn’t working I talked to expedia people and provided them pictures but they don’t care about the customers who pay money to book hotels and flights but at the end expedia is on the hotels side they’re policy is that no matter what customer says hotel managers are rite and the customers are wrong but overall this hotel is crap and don’t book your room at this hotel

Resepsiyondaki arkadaşlar çok ilgili ve güleryüzle karşıladılar. Otelin konumu çok iyi ve odaları gayet iyidi. İstanbul' da kalınabilecek iyi otellerden biri tavsiye ederim.

The hotel is really pretty and the view was amazing. The location is perfect and the staff very nice. Breakfast was good every day with lots of choices. The location is perfect for wandering to find food for dinner. There were Zillions of restaurants nearby. It was really fun.