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Tru By Hilton Cali Sur

2.5 star property
Travelers start their day with a nutritious breakfast and unwind after exploring Jardin Plaza Shopping Center while staying connected or working out

Choose dates to view prices

Tru By Hilton Cali Sur offers a vibrant retreat with free breakfast and easy access to Jardin Plaza Shopping Center. Guests can stay fit in the gym or handle business at the dedicated center, with complimentary in-room WiFi and self-parking.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is HK$474
HK$474 total
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Double Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
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About the area

Located in Cali, Tru By Hilton Cali Sur is in a shopping district and near theme parks. Chipichape Shopping Center and Centro Comercial Aventura Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Babilla Park and Las Garzas Park. YAWA Science Center and Granjalandia are also worth visiting. Visit our Cali travel guide
Map
Av Panamericana con Cra 109, Cali, Valle del Cauca

What's nearby

  • Jardin Plaza Shopping Center
    15 min walk - 1.3 km
  • Universidad del Valle
    18 min walk - 1.6 km
  • Pontificia Universidad Javeriana Cali
    20 min walk - 1.7 km
  • Fundacion Valle del Lili
    3 min drive - 1.9 km
  • Unicentro Shopping Center
    5 min drive - 2.6 km

Getting around

  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    45 min drive

Restaurants

  • La Casa Del Pandeyuca
    17 min walk
  • Il Forno
    17 min walk
  • Xocolata Pan Y Cafe
    12 min walk
  • Mis Carnes Parrilla
    15 min walk
  • McDonald's
    11 min walk

About this property

Tru By Hilton Cali Sur

Hotel in a shopping district
A free breakfast buffet, a corner/local shop and a free daily manager's reception are just a few of the amenities provided at Tru By Hilton Cali Sur. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
Other perks include:
  • Free self-parking
  • Express check-out, express check-in and luggage storage
  • A billiards/pool table, coffee/tea in reception and smoke-free property
Room features
All 98 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and free cots/infant beds
  • Showers and free toiletries
  • 40-inch LED TVs with cable channels
  • Daily housekeeping, desks and desk chairs

Similar properties

Bar (on property)
Hilton Garden Inn Cali Ciudad Jardin
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
8.8 out of 10, Excellent, 481 reviews
The price is HK$510
HK$510 total
27 Mar - 28 Mar
Hilton Garden Inn Cali Ciudad Jardin
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift (111 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 60000 per pet, per night
Up to 8 kg per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 60000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Property Registration Number 222126

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Tru By Hilton Cali Sur pet-friendly?

Yes, Tru By Hilton Cali Sur allows pets with a maximum weight of up to 8 kg per pet. There's a fee of COP 60000 per pet, per night.

How much does it cost to stay at Tru By Hilton Cali Sur?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Cali Sur on 8 Mar 2026 start from HK$474, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru By Hilton Cali Sur?

Self-parking is free at this property.

What time is check-in at Tru By Hilton Cali Sur?

Check-in start time: 3:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Tru By Hilton Cali Sur?

Checkout is at noon.

Where is Tru By Hilton Cali Sur located?

Situated in a shopping district, this hotel is within 1 mi (2 km) of Jardin Plaza Shopping Center and Fundacion Valle del Lili. Centro Comercial Aventura Plaza and Universidad del Valle are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru By Hilton Cali Sur Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 57 out of 86 reviews
Rating 8 - Good. 16 out of 86 reviews
Rating 6 - Okay. 7 out of 86 reviews
Rating 4 - Poor. 1 out of 86 reviews
Rating 2 - Terrible. 5 out of 86 reviews

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place very convenient location to nearby malls and shopping centers
Stayed 3 nights in Sep 2025

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Very cozy, clean, excellent customer service, great for a short stay!
Stayed 5 nights in May 2025

8/10 Good

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities
The room is comfortable yet small. Room very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Gildardo

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was very frenly and ready to help with any question . The brekfast was the best breakfast ever.
Stayed 5 nights in Aug 2025

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, well appointed, and has a great staff. The rooms are clean, but definitely could benefit from a coffee maker. The hotel is a challenge for taxis/ubers as most drivers are unable to locate it, and the traffic around the hotel is discouraging to some of the drivers. The area around the hotel has a some food options which are convenient. The hotel gym is clean and spacious. Was a great stay, the staff are amazing, and I would definitely recommend.
Stayed 7 nights in Nov 2025

10/10 Excellent

Zlatina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience ! Great customer service !
Stayed 6 nights in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Good nice and clean
Stayed 4 nights in Dec 2024

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Not everyone was nice and pleasant
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, amenities
Nice hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Neda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Wilmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and located in a great area.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff.
Stayed 6 nights in Aug 2025

10/10 Excellent

Yesica

Liked: Cleanliness, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Aug 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Delicious breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have had a wonderful experience. From the staff to the service to the food and to the location….we recommend it for anyone coming to Cali Colombia…..We will see them again in December
Stayed 15 nights in Aug 2025

4/10 Poor

Juan

Pillows are super uncomfortable!!
Stayed 1 night in Dec 2025

10/10 Excellent

SHANE

Liked: Cleanliness, staff & service, property conditions & facilities
Best fresh breakfast buffet! Every employee was very kind and helpful. Downside was the refrigerator...takes too long to cool anything Loved the beds and especially bed linens/covers. The best!
Stayed 7 nights in Aug 2025

10/10 Excellent

Onaldo Benkos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Catalin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 11 nights in Mar 2025

8/10 Good

SERGIO

Liked: Staff & service, amenities
No comments
Stayed 3 nights in Oct 2025

10/10 Excellent

MARJORIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 3 nights in May 2025

6/10 Okay

Yvette

Liked: Staff & service
The first thing I noticed is that the main lobby to check in smells like food fish. Staff is very friendly. Our room was a bit small for us. My husband is a tall person we felt a little cramped. Our window was facing the noisy street. I liked that around the corner you have places to eat.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great facilities and great customer care. For the price, excellent option.
Stayed 1 night in Feb 2026