加拿大浪漫酒店

“My experience at the Hyatt Regency Niagara Falls was extremely disappointing, particularly because of the way we were treated by the front desk staff. Our room was not ready at check-in, and we were left waiting for hours. Instead of being helpful or apologetic about the delay, the staff repeatedly tried to get us to pay extra to upgrade to another room that was supposedly available. When we declined to pay for an upgrade, the situation became even more frustrating. We were also repeatedly told……

“Always a landmark not to be missed when visiting Quebec City!”

“首先前台服務員給我們極高樓層瀑佈景觀房間，再者每晚晚上10 時在房間也能看到煙花，真是很棒。雖然酒店房間很寬敞，但看起來已有相當歷史。房間沒有樽裝水供應，也沒有熱水壺煲水。不過可以向前台或housekeeping 取一個。我個人認為酒店早餐只是一般，選擇唔多。第二天約早9時去吃早餐，有些食物都唔refill。除非自駕或買WeGo bus card，否則去酒店交通唔方便。”

“Fallsview not so good Except that everything is good”

“酒店管理系统混乱，乱扣费用，把不存在的费用强加在客人身上。”