Residences in Canada

"We stayed at the section that is across the street from the casino. We choose to stay here because we thought there would be more to do. The parking is far from the hotel and unless you drop your baggage at the door or pay 30$ for valet you have to drag it all the way to the hotel from the parkade. Additionally the room service closes early at 10 same with the lounge - only the casino is open which doesn't help when your traveling with children. As we walked outside you could smell cigarette smoke almost everywhere even though people wernt around. I wouldn't stay here again. "

"Parking through Easy Park was not a good experience I got the parking ticket despite having paid for 3 days through machine. The staff was unable to assist except guided to go to website or call easy park. I will be mindful next time when such parking conditions are offered."

"Great stay at Hotel Riu Plaza in Toronto. This is a new hotel so everything is in great shape. They have a neat little bar/lounge area as you walk in with several workers there to greet & help you. Room was actually larger than we expected. We used the app to get specific room services only when we needed them. Room amenities were great. Breakfast was phenomenal for choices & run very smoothly with a host/hostess seating you. A small suggestion is to have some sort of night light in the bathroom. With the sliding door (a bit noisy) & it being very dark in the room, going to the bathroom in the night without waking others is a challenge. Another minor issue is that the doors close hard so there is quite a bit of inadvertent slamming in the mornings (especially with that wonderful breakfast being a huge draw). We hope to be back - it helped that despite everything amazing about this hotel, including its location near TIFF, we got a very reasonable price on hotels.com. Completely satisfied. Thank you hotel Riu."

"Lots of nearby shops and restaurants. Great sauna but the rooms and appliances definitely need upgrading. "

"The staff were excellent at the hotel. While my room was clean. It's definitely needing some attention, maintenance wise. There are little to no amenities in the room. Coffee is provided in the lobby only. The coffee was horrific and not drinkable. Our room had a water view but there's also a viewing area on the 14th floor. I personally feel there are better hotels to stay at that provide the same room or better with more amenities. Parking was $50 per night which I guess is standard."

"The staff was amazing. Very friendly and helpful. Walking distance to the translink and cruise terminal. Pool area seemed outdated, spa wasn't warm, not hot. Would stay again"

"Great room with a kitchen and a wood burning fire place"

"Nice place"

"Clean room excellent staff would highly recommended this Hotel 👍"