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"Amazing!"

"Terrible experience at the airport. Got to the resort to find Shaydi/Sheydi. She out my mind at ease and was just simply amazing. I had 19 people in my party arriving at different times. Anytime she was on shift, she knew they were part of my party by name, or she saw me greeting them and remembered me. Just amazing customer service all around . Otherwise, the pools are too cold and the hot tubs are less than what i would want a pool to be. Besides that, Ivan was an amazing bartender. Myself and my guests had a great time"

"Amazing time"

"Great place to be great staff delicious food, beautiful view, and great people around"

"This all inclusive is Perfect! As someone that has travelled the World and does not believe in all inclusives, I was impressed with The RIU. Many things were great, but the restaurants and the magnificent service needs special mention. Highly recommend!"

"We enjoyed one week vacation without any unconfortable!"

"I had an amazing time here, I went to celebrate my birthday with my mom and the staff was amazing and so kind. I’d like to give a special thanks to Liza and Alejandro for making my private dinner experience at the Oishii rooftop restaurant a beautiful and memorable moment. I want to thank Diego who was very attentive to us on the pool deck on the ground level floor. Big thank you to Hugo at the rooftop vantage club for breakfast and lunch, his service was excellent, very pleased to have encountered him during my stay and lastly Dyanna from the buffet during breakfast and lunch was super friendly and made us feel so welcomed to be there everytime very funny as well. The staff mentioned all stood out on the grounds of excellent service and hospitality. It has made a lasting impression on me and I would definitely recommend this hotel especially for the caliber of service I received. The environmental service staff was also very helpful and friendly. Thank you Hyatt Vivid!! "

"Super happy with the hotel and the staff "

"The entire resort is great and modern eco friendly, the rooms are very nice ,the only thing was missing was not enough hooks for towels in the bathroom, bed very comfortable, clean and great view !staff was very friendly and helpful! All restaurants have amazing food!overall entire stay was truly wonderful! "