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Reviews of Holiday Inn Express & Suites Canon City, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Canon City, an IHG Hotel
3271 HWY 50, Canon City, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 254 out of 348 reviews" "
Rating 8 - Good. 63 out of 348 reviews" "
Rating 6 - Okay. 18 out of 348 reviews" "
Rating 4 - Poor. 6 out of 348 reviews" "
Rating 2 - Terrible. 7 out of 348 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large, clean, and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Suzanne

Travelled with partner
My husband and I really enjoyed our stay here. The room was quite large, the property was very clean, the continental breakfast was delicious, and the staff were very friendly. We would definitely stay here again when we are in town.
Stayed 1 night in May 2024
Response from Manager on 21 May 2024
Hi Suzanne,Thank you for the feedback. Happy to know that you enjoyed our breakfast and your stay.Regards,Front Desk Manager

10/10 Excellent

Kathleen, Peru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & quiet
Stayed 1 night in May 2024
Response from Manager on 12 May 2024
Hi Kathleen,Thank you for the feedback.Regards,Front Desk Manager

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at several hotels/motels around town when visiting, this was our first time at this location. This will now be the only place we stay when we’re in town! It was very-very clean, the beds were incredibly comfortable, it was quiet, and the breakfast was much more than we’ve experienced at any of the other hotels. Additionally, we ended up checking in late due to travel delays; the snack room with food for purchase saved us from our hangry selves!
Stayed 1 night in Apr 2024
Response from Manager on 29 Apr 2024
Hi Courtney,Thank you for the feedback.Regards,Front Desk Manager

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 29 Apr 2024
Hi Amanda,Thank you for the feedback.Regards,Front Desk Manager

2/10 Terrible

Yusnier

Stayed 1 night in Feb 2024
Response from Manager on 4 Apr 2024
Hi Yusnier,Thank you for the feedback.Regards,Front Desk Manager

6/10 Okay

valeria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 26 Feb 2024
Hi Valeria,Thankyou for the feedback.Regards,Front Desk Manager

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 29 Jan 2024
Hi Leory,Thank you for the feedback.Regards,Front Desk Manager

10/10 Excellent

Benjamin, RICHARDSON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel with large rooms. It doesn't feel cramped like some places.
Stayed 1 night in Jan 2024
Response from Manager on 29 Jan 2024
Hi Benjamin,Thank you for the feedback.Regards,Front Desk Manager

8/10 Good

Jeremy

Stayed 4 nights in Jan 2024
Response from Manager on 25 Jan 2024
Hi Jeremy,Thank you for the feedbackRegards,Front Desk Manager

8/10 Good

PATRICK, Greeley

Stayed 1 night in Dec 2023
Response from Manager on 25 Jan 2024
Hi Patrick,Thank you for the feedbackRegards,Front Desk Manager

10/10 Excellent

JoseLuis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on 9 Jan 2024
Hi JoseLuis,Thank you for your feedback.Regards,Front Desk Manager

10/10 Excellent

Greg

Stayed 1 night in Dec 2023
Response from Manager on 25 Jan 2024
Hi Greg,Thank you for the feedback.Regards,Front Desk Manager

10/10 Excellent

Dan

Stayed 1 night in Dec 2023
Response from Manager on 25 Jan 2024
Hi Dan,Thank you for your feedback.Regards,Front Desk Manager

10/10 Excellent

Billie

Stayed 2 nights in Dec 2023
Response from Manager on 30 Dec 2023
Hi Billie,Thank you for your feedback.Regards,Front Desk Manager

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very good servuce and accomodating
Stayed 1 night in Dec 2023
Response from Manager on 26 Dec 2023
Hi Leigh,Thank you for the feedbackRegards,Front Desk Manager

8/10 Good

Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay! Only downside was that the water temperature in the pool and hot tub were cold. Otherwise, everything was great
Stayed 1 night in Dec 2023
Response from Manager on 21 Dec 2023
Hi Ann,Thankyou for your feedback.RegardsFront Desk Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 18 Dec 2023
Hi,Thank you for the feedback.Regards,Front Desk Manager

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 18 Dec 2023
Hi Karen,Thank you for the feedbackRegards,Front Desk Manager

10/10 Excellent

CHRISTOPHER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was friendly! Would definitely stay again
Stayed 1 night in Dec 2023
Response from Manager on 18 Dec 2023
Hi Christopher,Thank you for the feedback.Regards,Front Desk Manager

10/10 Excellent

Tonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 9 Dec 2023
Hi Tonda,Thank you for your feedback.Regards,Front Desk Manager

2/10 Terrible

Angela

Stayed 3 nights in Nov 2023
Response from Manager on 18 Dec 2023
Hi Angela,Thank you for the feedbackRegards,Front Desk Manager

10/10 Excellent

Maribel

Stayed 1 night in Nov 2023
Response from Manager on 18 Dec 2023
Hi Maribel,Thank you for the feedbackRegards,Front Desk Manager

10/10 Excellent

himal

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Hi Himal,Thank you for your feedback.Regards,Front Desk Manager

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean hotel, easy access from Hwy50.
Stayed 1 night in Nov 2023
Response from Nis on 24 Nov 2023
Thank you Eric

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 3 Nov 2023
Hi Kelly,Thank you for your feedbackRegards,Front Desk Manager

10/10 Excellent

Marisat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 3 Nov 2023
Hi Marisat,Thank you for your feedbackRegards,Front Desk Manager

10/10 Excellent

Margarita, Petaluma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Oct 2023
Response from Manager on 3 Nov 2023
Hi Margarita,Thank you for your feedbackRegards,Front Desk Manager

8/10 Good

Tere

Stayed 1 night in Oct 2023
Response from Manager on 3 Nov 2023
Hi Tere,Thank you for your feedbackRegards,Front Desk Manager

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room.
Stayed 2 nights in Sep 2023
Response from Manager on 3 Nov 2023
Hi Jamesh,Thank you for your feedback. Glad that you enjoyed your stayRegards,Front Desk Manager

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 3 Nov 2023
Hi Brandy,Thank you for your feedbackRegards,Front Desk Manager

8/10 Good

Ron

Travelled with family
Liked: Amenities, property conditions & facilities
Housekeeping is short staffed, had a difficult time getting fresh linens.
Stayed 5 nights in Sep 2023
Response from Nis on 1 Oct 2023
Thank you - Staffing is the generic problem everywhere. We still do our best to keep doors open.Appreciate your cooperation.

8/10 Good

Clint

Stayed 1 night in Sep 2023
Response from Manager on 1 Oct 2023
Thanks

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with one exception
This is an outstanding hotel. It met or exceeded my expectations in every respect, with one exception--they had NewsMax playing during breakfast, which has a reputation as more propaganda than real news.
Stayed 1 night in Sep 2023
Response from Nis on 1 Oct 2023
Thank you for the wonderful review.We do allow guest to watch whatever channel they want to. We do not preset them. Even I personally do not like channels that are promoting opinions rather than news. but that is the life in america now.

10/10 Excellent

JOSEPH, North Richland Hills

Stayed 4 nights in Sep 2023
Response from Manager on 3 Nov 2023
Hi Joseph,Thank you for your feedbackRegards,Front Desk Manager

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Nis on 1 Oct 2023
Thank you

10/10 Excellent

Dena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Beautiful new hotel! Very clean and staff is friendly. Like the room layout and blackout curtain. Pool and hot tub are nice. There is a sauna but I didn’t try it. Front desk brought extra towels for the pool quickly after requesting them.
Stayed 1 night in Sep 2023
Response from Nis on 1 Oct 2023
Thank you for enjoying our pool. It is our owner's personal design and thought process.

8/10 Good

Margaret, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well appointed, but noisy location with the traffic outside
Stayed 1 night in Sep 2023
Response from Nis on 1 Oct 2023
Thank you - I am surprised that you found it noisy as normally all our guest compliment us on quietness. We do appreciate your business.

8/10 Good

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and comfortable. There was a party on the patio below our room and the manager moved us to the other side of the hotel so we wouldn’t be disturbed. What great customer service! He also provided information about local restaurants which was very helpful.
Stayed 1 night in Sep 2023
Response from Nis on 1 Oct 2023
Thank you and glad that our staff helped you to make sure that your stay comfortable and night is quiet.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Nis on 1 Oct 2023
Thank you

10/10 Excellent

Andreana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived the front desk was friendly & polite. Our room was comfortable and very clean beds we’re relaxing. We had a excellent experience. Very close to everything we wanted to do.
Stayed 2 nights in Sep 2023
Response from Nis on 14 Sept 2023
Thank you

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service and friendly people around the hotel
Excellent service everyone has smile I love
Stayed 1 night in Sep 2023
Response from Manager on 10 Nov 2023
Hi Arturo,Thank you for your feedback.Regards,Front Desk Manager

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly Comfortable
A very nice, large room with an excellent view of the mountains. The bed was so comfortable that I forgot we we not at home and the highway was far enough away that it was not disturbing. The walls were thick enough that we didn’t hear any neighbors and the breakfast was plentiful with a good variety of options.
Stayed 1 night in Aug 2023
Response from Nis on 14 Sept 2023
Thank you

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Nis on 14 Sept 2023
Thank you.

10/10 Excellent

Kerrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great! Strawberry waffles were awesome 👏
Stayed 1 night in Aug 2023
Response from Nis on 14 Sept 2023
Thank you.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Nis on 14 Sept 2023
Thank you.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy clean r
Stayed 1 night in Aug 2023
Response from Nis on 14 Sept 2023
Thank you.

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff seems new in training.. manager had come and helped lady do check in for us.
Stayed 1 night in Aug 2023
Response from Nis on 14 Sept 2023
Thank you.

6/10 Okay

Rick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Nis on 14 Sept 2023
Thank you.