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「Service was definitely subpar considering what you pay for.. (I paid over $800 for two nights for reference). Requested maid service. They came in and took the trash out of one trash can. Did not make bed or replace any towels.. Food could have been better also.. hash browns in the am still tasted partly frozen.. again, dinner was subpar considering the price value. Beware that you may be placed in a location that is not directly linked to the hotel amenities. They have multiple areas on...

「The breakfast was well furnished and gave plenty options.」

「Excellent experience!」

「Very nice staff and room was clean」

「It was horrible. Norman Bates」

「I did have a link under the sink but other than that my stay was great」

「When I arrived, there was no one at the front desk. I called the number to the front desk, I was right there with the phone ringing, and still, no one showed up. My kids and I waited for like 10 minutes. Right when I was walking away to go find another hotel, someone appeared. I was not pleased but I didn't say anything. I was tired and had just driven 6 hours and just didn't feel like arguing with someone.」

「I have to stay in Montgomery, Al 3 times a year for classes. I will say the Renaissance was the best choice by far. The front desk staff was very friendly and helpful. The men at Valet were extremely nice. The room was wonderful, the mattress and pillows, I wanted to take home. Sleep wonderfully. the Food was outstanding!!! I will definitely be staying there from now on.」

「good」