Nashville Cason Trailhead Hotels

"Clean and updated hotel. Parts look old like elevators and hallways. Rooms are spacious but could use a little a warmth, change of furniture. Staff was welcoming and lobby well maintained. Free water was a nice touch. Conveniently located near the airport but also from downtown Nashville. "

"Yes the airport shuttle was easy to find. "

"Room nice and clean. Staff was very helpful. Breakfast was huge and lots of options. This hotel is very beautiful and has a luxury feel. "

"I dont know about the internet. However the staff is rude. We checked in and didnt have a full roll of toilet paper. My sister went in the morning too ask for one and immediately got attitude was told 1 roll per customer. My son was sick. Not too mention 3 of us with 1 not full roll. Then we went down for breakfast and it was put away long befor 9. And i got attitude for asking. Told she was only one worker and did all the jobs. Then i went too check in for another noght and got charged another 50 dollar hold fee tho i had not checked out. I told her i was told i would only have to pay once that was what i was told. Then they called me a week befor my stay asking if i would give up my handicaped room. Was told that was my choice and could have said no. My sister has handicap and thats why i got it. But decided to be nice. They made me feel terri le. Do not stay here"

"The pool was closed until end of May. The driver of the van is Maverick and he was extremely knowledgeable about the area and super kind and friendly. Angie was awesome who works at front desk. Many thanks!"

"Great Service "

"Clean room and close to airport. "

"The bed cartons were dirty. There was something stuffed into the door where the peep hole was.an the bathroom door looked like it had been torn off by a animal"

"Room was clean and spacious. Some of the hallways smelled a bit musty. The staff was friendly, helpful, and very pleasant. There are renovations going on at the moment so only one elevator was working in the lobby which was very slow, so just an inconvenience when there was a kids pageant taking place at the hotel while we were there. They had a limited menu over the weekend and most of it was over priced for the quality of the food. The buffet style breakfast had several options and was decent for the price. The hotel is large and all areas were very clean including the outside areas. We did not have any issues with the wifi, even able to stream shows on the tv."