Tulum Cenote Cristal Hotels

"Out over all stay was good.. the only thing i got to say is that we got bit up alot in bed, due to ants crawling everywhere. Also i was so excited to use the balcony hot tub but it was really dirty like super dirty & it had an awful smell coming out of it. Other than that the stay was good, the neighborhood we adored & the people around was super nice & friendly. The scenery was so beautiful! "

"The pool was very enjoyable and the air conditioning in the room was a life saver! The staff were very friendly and the breakfast was delicious! But you only have a few options."

"Exceptional!"

"Don’t get one and no "

"The spa pool in the room is cold, unfortunely we did not enjoy the pool at all during the stay because it wasnt warm water, although we did use the hot jacouzi out side, but since we paid for the room in the pool and didnt use it at all it was a little upsetting and it was also dirty. Another thing i wish it was an all inclusive for the price we paid almost $2,000 for our stay and no food included. That was a bummer. Other than that i will say it a very nice hotel. They kept our room clean, staff was lovely, very kind, and they always made sure to come around to ask if we needed anything. "

"This hotel is for adults who want to relax and appreciate nature, and it is the most beautifully designed hotel I have ever been in! Every detail from the soap holders to the dishware is gorgeous and gives a very witchy-jungle vibe which I had never seen before. It is moody and lush and really draws you in to the jungle atmosphere. The cabins are spacious with outdoor showers, plunge pools, and cabins for you to relax in when you don’t want to be around people. The main pool had plenty of comfy seating and the water was cool and clear and did not smell of salt water or chlorine. The staff were very helpful in arranging a kettle and creamer for coffee, storing our bags before check in, and helping arrange airport transportation. They made everything flow smoothly which as a former backpacker/extreme budget traveler I was not used to but makes the trip feel so much more enjoyable. They play some light relaxing music that is not too loud and the restaurant and bar are open until 9 pm which was great for a late night snack. The food was all delicious, but make sure to ask for the hot sauce because they tone down the spice for guests and if you like spice like us then you will want to add some. Highly recommend the vanilla ice cream and goat cheesecake! I wish we had booked more days, two nights was not enough because the hotel is an experience in itself. Shout out to the interior designs of this place!! "

"Impressive in absolute every possible way!!! By far one of the best of the best!!! Food, service, room, price, etc. Unbelievable an huge thanks!"

"We thoroughly enjoyed the layout of the property, the choice of 2 balconies and the roof top to spend time on. The area if very quiet. We ate at the newly opened restaurant on site and the pizza was fantastic. "

"Well kept place. It was everything as seen in the pictures and more! Lovely stay! "