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"Great location- looking forward to the room updates. Wonderful staff"

"Clean room, comfotable accommodations."

"Great spot right off the highway. Safe, close to gas and food opens. About a mile to otsego park and the Mississippi River which has many walking/running paths. "

"Traveled with our dog. It was hassle free, and they were very accommodating. Would definitely stay again."

"Excellent!!!!!"

"Na"

"The Grand View Lodge website needs to be updated with what amenities will be available for what dates. We had expected to have lots of options avaliable to us during our stay for spring break, but there was only one pool open, two restaurants, no ice rink, no snowshoeing, no skiing, no sledding, and limited hours for the things that were open. The food at the pub was greasy and overpriced, the menus were inaccurate, and the pizza tasted like cardboard. And 12 year olds are considered "adults". I booked a couples massage for myself and my husband at Glacial Waters Spa and it was the worst massage experience of my life, especially for the price. My husband expressed similar sentiments as well. I notified the front desk of our disappointing experience. They had me fill out a comment card and they also emailed a manager because they said one was not avaliable for me to speak with at the time. The staff person said a manager would call me. It's been four days and no one has contacted me. Additionally, I was forced to pay full price for my husband's massage, and was only given 20% off my massage. The total cost was still almost $400. My massage therapist could have been any Joe off the street; she lacked basic massage skills, was noisy, chaotic, and did not actually massage my muscles but instead applied about 100 layers of lotion, which caused the sheets to stick to my body. I would like a full refund for this experience being a total waste of my time and my husband's time."

"When we arrived and checked in we went to our room and when we unlocked the door with our card there was someone still using the room. So we went back to the front desk to tell them there was someone still in the room the staff had no clue that there was someone still in the room. The person at the front desk got us another room and when we got in that room it didn't look like it was even cleaned. There was hair in the sheets of the bed and hair all over the bathroom floor. And when we checked out we told the person at the front desk about it and all she said was oh I'm sorry to hear that and pretty much just sent us on our way. We will never go back to the Quality Inn St Cloud West in St cloud MN."

"It was really terrible, horrible, not safe place to be at.unless u a night walker or truck driver. "