“I absolutely loved my stay here so much that I booked this place twice! The staff demonstrate the best customer service I've had in years! I would absolutely recommend this place.”
“We enjoyed our stay. The staff was friendly and helpful. We were able to store our bags when we went on our various tours. The breakfast was very good with lots of choices and fresh fruit. Avoid room 19 since it is by the reception area and can get loud. Close to the Plaza but away from the hubbub. Highly recommended!”
“Tivemos ótima hospedagem. Fomos muito bem recepcionadas e assistidas pela Atenas, responsável pela hospedagem. É uma hotel muito bem localizado, com muito comércio em volta, uns 4 ou 5 quarteirões do Marcado Sao Pedro e Plaza de Armas, de mercados e restaurantes. É um hotel sem recepção 24hs, mas Atenas vai estar lá para receber e dar algumas instruções. E qualquer coisa que precise dela é so entrar em contato. Se vc for tomar cafe da manhã no hotel ela prepara na hora, se vc tiver passeios……
“Me gustó mucho el hotel, sus instalaciones son muy buenas, su servicio fue impecable. Las y los colaboradores muy atentos y siempre con buena actitud.
En ubicación todo te queda cerca, hay muchos restaurantes, tiendas, bares y antros, por lo que escucharás música durante la noche.
Regresaría sin dudas. ”
“The hotel is in the historic centre of Cusco, not far from the main attractions in the old town. The room is cosy and comfortable. However, there is some problem with the hot water supply as it goes out very fast.”
“I arrived @Cozy Room during my first visit there and learned my booking had gone into the hotel's spam mail. Subsequently, there was no booking for me and no available rooms.
However, Cozy Room immediately made it right-within 15 minutes they Ubered me, at their expense, to another hotel not too far away. I was heading to Machu Picchu the next morning so I left my luggage at the new hotel to hold until my return. Upon my return, Cozy Room had picked up my luggage and they were waiting for me……