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Civitel Akali Hotel

4.0 star property
Travelers discover Crete's vibrant spirit at this garden-surrounded retreat where scenic views and warm hospitality create an idyllic Mediterranean escape

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Civitel Akali Hotel sits on Crete's shores offering a peaceful getaway with its seasonal pool complete with sun loungers and umbrellas. Guests can enjoy refreshments at the coffee shop or savor dinner at the Hotel Restaurant with its pool views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double or Twin Room, Balcony

1 bedroom, premium bedding, down duvets, minibar

Superior Double or Twin Room, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

1 bedroom, premium bedding, down duvets, minibar

Superior Double or Twin Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • City view
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 2 Bedrooms, Connecting Rooms

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Junior Suite

1 bedroom, premium bedding, down duvets, minibar

Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

1 bedroom, premium bedding, down duvets, minibar

Superior Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Located near the beach, Civitel Akali Hotel is in Chania Town neighbourhood and is connected to a shopping centre. Historical Museum of Chania and Municipal Art Gallery of Chania are cultural highlights, while Old Venetian Harbor is a notable landmark. Nea Chora Beach and Chania Central Market are two other places to visit that come recommended. Discover the area's water adventures with nearby waterskiing, or enjoy the great outdoors with ecotours and hiking/biking trails. Visit our Chania travel guide
Map
55 Kissamou Street, Chania, Crete Island, 73101

What's nearby

  • Beautiful Chania, Crete
    Old Venetian Harbor
    9 min walk - 0.8 km
  • Chania which includes a church or cathedral, religious aspects and a square or plaza
    Cathedral of the Presentation of the Virgin Mary
    9 min walk - 0.8 km
  • Chania showing a city
    Chania Central Market
    10 min walk - 0.9 km
  • Maritime Museum of Crete featuring interior views
    Maritime Museum of Crete
    10 min walk - 0.9 km
  • Nea Chora Beach
    7 min walk - 0.6 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis)
    28 min drive

Restaurants

  • Blend Coffeeshop
    3 min walk
  • Kross Coffee Roasters
    6 min walk
  • The Five Restaurant
    7 min walk
  • Grain Cafe
    6 min walk
  • Kaffeine
    3 min walk

About this property

Civitel Akali Hotel

Upscale hotel near Nea Chora Beach
Located close to Historical Museum of Chania and Municipal Art Gallery of Chania, Civitel Akali Hotel provides a terrace, a coffee shop/cafe and a garden. The on-site restaurant offers breakfast and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, an electric car charging station and babysitting (surcharge)
  • Coffee/tea in reception, a computer station and luggage storage
Room features
All 70 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hairdryers
  • 26-inch flat-screen TVs with satellite channels
  • LED light bulbs, daily housekeeping and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,530 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1042Κ014A0125300

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from March to November
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Akali Hotel Chania
Akali Hotel
Akali Chania
Akali Hotel Chania Crete
Civitel Akali Hotel Chania
Civitel Akali Chania
Civitel Akali
Civitel Akali Hotel Hotel
Civitel Akali Hotel Chania
Civitel Akali Hotel Hotel Chania

Frequently asked questions

Does Civitel Akali Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Civitel Akali Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Civitel Akali Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Civitel Akali Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Civitel Akali Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Civitel Akali Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is Civitel Akali Hotel located?

Located in Chania Town, this hotel is within a 10-minute walk of Municipal Art Gallery of Chania, Nea Chora Beach and Historical Museum of Chania. Cretan House Folklore Museum and Cathedral of the Presentation of the Virgin Mary are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Civitel Akali Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 51 out of 89 reviews
Rating 8 - Good. 31 out of 89 reviews
Rating 6 - Okay. 3 out of 89 reviews
Rating 4 - Poor. 1 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

Reviews

10/10 Excellent

DANIELLE

Liked: Amenities, property conditions & facilities
Staff was THE BEST and a perfect location with an amazing breakfast and restaurant!!
Stayed 6 nights in Jun 2025

10/10 Excellent

Lisa Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were warm and welcoming, friendly, helpful and made our holiday better!
Stayed 10 nights in Sep 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family comfort 😊

This hotel was ideal for family travel with connecting rooms. Lovely staff that is very accommodating.
Stayed 5 nights in Aug 2025

10/10 Excellent

Toluwanimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Akali Hotel! Beautiful facilities. In a very convenient and walkable area steps away from restaurants and Old Town. Breakfast was excellent. Also had stellar service from front desk staff (particularly Irena who was very helpful for recommendations throughout our stay). Would recommend!
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. Good location. Great breakfast. Our room was quiet as it was facing the inner courtyard.
Stayed 5 nights in Jul 2025

10/10 Excellent

Darryl Estee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location!!
Stayed 5 nights in Oct 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Chania
Stayed 3 nights in Nov 2024

8/10 Good

Darryl Estee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! A short walk from everything
Stayed 6 nights in Aug 2024

10/10 Excellent

Atilla Yener

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great

Very close to center 5-10 minutes walking. Breakfast is good. Thanks my room is upgraded as it is promised if there is an availability. Only problem is the rooms which looks to the main road is quite loudly during night but ok. Very easy parking.
Stayed 3 nights in Jul 2025

10/10 Excellent

DIMITRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk girl was amazing, she directed us to beautiful areas and nice restaurants. The included breakfast was fantastic and they keep the breakfast open even later than indicated. The staff were great, don’t forget to tip for the great service. It’s a few minutes walking to Chania old port. Beautiful hotel, keep the greatness up.

8/10 Good

Chandanee

Liked: Cleanliness, staff & service, amenities
Overall we enjoyed our three night stay, breakfast was very nice, staff very hospitable and friendly. Room was spacious and bar staff were excellent. I would say the hotel could improve on cleaning, bathroom was a little outdated and we found a cockroach in our room. Staff were very quick to help us however and these things happen. Gym could have better equipment and pool area could be better.
Stayed 3 nights in Sep 2024

8/10 Good

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The ideal base for exploring Chania

We really enjoyed our stay at this hotel. It was very clean and the staff were so attentive - always offering to help with advice or services. Breakfast was wonderful with lots of choice and constant coffee refills . Great way to start the day. The hotel is in an ideal location around 10 mins walk to the old town. Such a nice walk in too. If you’re driving then the hotel is located not far from the main highway road that goes through all of Crete. Really handy!
Stayed 4 nights in Sep 2023

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely. I would come again!

Fabulous hotel. Very clean and modern. Friendly staff. Everyone was friendly, from the restaurant staff, the front desk staff and the cleaners. Very lovely people. Daily housekeeping. I had new towels everyday of my stay. Nice breakfast buffet. It did not have the widest selection of food but still nice regardless. I loved my room. The bathroom was very modern and gorgeous. Although I did not request a balcony room, I still had a small balcony anyway which was nice. They do provide beach towels for you, but I never used them (I had my own). I can’t comment on the pool because I never used it, but the garden area is lovely and well maintained. Room service was not the best… I tried to order food to my room once and they did not have much food left. Anyway, it’s always better to eat out. Great location. It’s just a seven minute walk to the beach and bus station. Less than a fifteen minute walk to the old town and main seafront area. There was a great supermarket close to the hotel, which was good to pick up a few extra things for my stay. Overall, I loved my stay here. I would recommend and would come back! :D
Stayed 5 nights in Jul 2025

8/10 Good

Leah

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a lovely hotel, very clean and nice rooms. It was in a great location with easy access to the old town as well as the beaches. The staff were kind and welcoming and the food was nice for breakfast. The Greek are very lovely people who appreciate you being there, which is so nice! The pool was nice and cold which is perfect for the hot weather, and again very clean. Free aircon which I don’t see very often, hairdryer, tv and remote free. There aren’t many Sunbeds so just make sure you go there before 11 if you want to lay by the pool. There wasn’t anyone at the bar very often, we did wait for a drink as we were thirsty sitting by the pool but ended up walking to the shop. Our room was cleaned everyday and towels changed, I have never seen such a clean hotel. The thing that let the rating down is we were unfortunate to have sports teams of girls stay who were very loud until the early hours of the morning and banging on doors. We also had one of them hit the door of our room so hard, it flew wide open. We reported this to reception as we were concerned the rooms weren’t locked properly and if it was to happen again, our belongings could’ve easily been stolen. The response from the man on reception was “oh they’re going soon”, no apology and no reassurance that our door lock was working properly, would’ve like it to have been checked! He seemed very unbothered by this. Unhelpful.
Stayed 7 nights in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay at this hotel. The room was spotlessly clean and incredibly comfortable. The complimentary breakfast was also excellent, offering a wide variety of fresh food options.
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Easy, convenient to get around by foot and the beach is a stones throw away. Lovely stay.
Stayed 8 nights in May 2025

10/10 Excellent

Marios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 6 nights in Feb 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, service was excellent. If I ever found myself in Crete on business again I would stay here.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely one night stay. The staff was amazing, the hotel was well located, the room was comfortable and the breakfast was great.
Stayed 1 night in Aug 2021

8/10 Good

Jarle

Liked: Cleanliness, staff & service, room comfort

Bra hotell

Greit hotell, sentralt og veldig bra service.
Stayed 5 nights in Jul 2024

10/10 Excellent

Eric

Liked: Staff & service, amenities, property conditions & facilities
My family loved our stay at Akali! The staff was friendly and helpful and the proximity to the city center was perfect for us. We’d highly recommend Akali to all visitors.
Stayed 3 nights in Jul 2022

10/10 Excellent

Louie Leonidas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Great hotel, amazing staff
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little walk from the old town . Close to the bus station. Great hotel and staff.
Stayed 4 nights in Sep 2019