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"Clean room...the included daily snacks...the breakfast brought to your room/hung in a bag on the door that was also included"

"The Charleston Place This is, without question, the best hotel I have ever stayed at. From the moment we arrived, The Charleston Place set the gold standard, not just for luxury, but for what true hospitality looks like. The hotel itself is absolutely stunning, and during Christmas it transforms into something magical. It felt like stepping into the Home Alone hotel,glamorous, festive, warm, and unforgettable. I have never seen a property so beautifully decorated for the holidays. But what truly sets this place apart is the service. Samone greeted us at the door, and she welcomed us as if she had known us for years - warm, gracious, and somehow already familiar. She escorted us to the front desk where Sergio checked us in. Every interaction was polished, calm, and genuinely kind. The entire staff operates at an elite level: poised, attentive, and impeccably professional. That evening, they remembered it was my son’s birthday and surprised him with a cake waiting in our room, an incredibly thoughtful touch that meant so much to our family. Upon arrival, they asked if we needed additional pillows or towels. Later that night, turndown service included slippers placed neatly beside the bed, sheets turned down, and a bottle of water thoughtfully placed on each side. Every detail was anticipated. Every interaction felt intentional. Every moment reflected excellence. Honestly, every business, hospitality or otherwise, should study how The Charleston Place treats its g"

"Check-in was fast and courteous,room very clean and inviting. Staff accommodating and friendly. Breakfast was top notch! Very close to Meeting street ,walkable to restaurants and shopping. "

"The hotel and room were great! We also enjoyed the breakfast at the restaurant. The staff was friendly and helpful. The best thing was the location, right in the middle of everything. "

"Room was very spacious and clean. Staff was helpful and friendly."

"Absolutely loved the stay. We’ve stayed a few other times in the past and it never disappoints! If you want a luxury hotel right on King street you can’t do better! We will continue to come back. "

"Wonderful staff, great location, nice room"

"Checking in is a bit of a hassle with location, BUT the staff definitely makes up for any inconvenience. Hotel is always clean and quiet. Love the coffee/hot chocolate bar available 24/7. Was perfect coming in one chilly evening! . "

"This place is my favorite in all of downtown Peninsula grill on property has amazing dinner and coconut cake is epic "