Newcastle Charlestown Square Hotels

"All the staff were very accommodating. We had a lovely big renovated room with twin beds. The outdoor spa in the pool area is warm enough to use going into winter. Lovely fresh breakfast. There are currently renovations/construction noise, but we were out and about most of it anyhow."

"Clean and great facilities"

" Clean room, great location and friendly, attentive staff"

"All good cheers"

"Stayed here several times before always delivers high standard of accommodation and dining"

"No pay tv although the listing said it was available. I couldn’t cast from my phone to the tv as the tv wasn’t compatible and needed to update the server. Contacted staff and they were no help at all regarding this."

"Good motel at a very affordable price. The location was convenient, with Newcastle only a short drive away. Reception stayed open late, which made check‑in easy. The restaurant/club offered a good menu at reasonable prices, and there was plenty of parking. Overall, a comfortable and budget‑friendly stay."

"The stay got off to a very poor start. The advertisement instructed guests to contact the property to receive a door access code. When I called in the afternoon, the property manager was extremely rude. Even after I explained the reason for my call, I was repeatedly questioned as if I didn’t understand the instructions. The beds and pillows were very uncomfortable and appear old and worn, with little care or maintenance. There is also a serious maintenance issue in the upstairs bathroom, with water leaking through the architrave. There is visible mould and rot, with pieces falling onto the floor. To make matters worse, there were cockroaches upstairs as soon as we turned the lights off in the evening. Parking is also a major issue. The driveway is very narrow, barely allowing one car in. The garage is extremely small — larger vehicles like a van or ute would struggle to fit. There is also no reliable street parking, as surrounding apartments take up most of the available space. Overall, I would not recommend staying here. I suggest looking elsewhere."

"Room was tidy and as clean as could be considering it's not a modern motel, Staff very helpful and friendly. Just a 5 minute easy walk to major shopping centre. Loved the balcony at the back of my room overlooking the natural bush. Very quiet location. Aircon worked well and was quiet. Also loved I could open windows for fresh air which many modern rooms don't offer. Overall a very good experience, I will stay again."