Burntwood Chasewater Railway Hotels

"Lovely room, parking & location excellent. Reception staff great. Breakfast not so good and service poor."

"Lovely hotel and great room. Will definitely stay again! "

"Clean room and helpful staff. Lors of choice for breakfast outside hotel although ours was not included. Large carpark and easy chexk inn. "

"Clean room Helpful staff Buffet breakfast All good although hotel could do with a refurb as rooms are needing paint and refreshing"

"Clean room, excellent buffet breakfast and service. Welcome at Reception was luke-warm and perfunctory."

"Was given a room the first key did not work they had to find another key When we entered the room smelled like smoke so had to ask for an air freshener to try and get ride of the smell The shower only had hot water which ever tap you tired Would not recommend or stay again"

"The toilet was blocked when we arrived. It was too late in the night for us to change rooms so didn’t mention to the front desk. We kept flushing and eventually it cleared. We mentioned on check up for them to check it and the person just said it was a slow flushing toilet. We know the difference. He wasn’t interested in what we had to say. When we arrived there was no hygiene sticker on the toilet. Also one of the bath towels was filthy on arrival. The bed was clean, no complaint there. It was a shame that we weren’t listened to and apologised to. "

"Clean and warm thank you"

"Great house. Welcoming hosts. Couldn’t ask for more"