Chertsey Chertsey Abbey Hotels

"Nice room, nice view. Staff excellent. Suggestions: I'd have liked the room to be warmer, but not a problem. Bathroom tap washer needs replacing."

"Great stay. Friendly staff & good food/ bar offer. Will return"

"Bar worked for me!! Bar staff and reception team excellent!! Managed to get on site parking quite easily. Room was very clean. "

"The staff went above and beyond to make our stay enjoyable "

"Pre-booked dinner for 2000. On arrival at hotel at 1830 nothing known. Only available table was 1845 so went straight to dinner. All evening there were empty tables near me so I could easily have had a later booking. When I went up to my room reported this to reception. Was promised a response. Nothing heard. Frequently stay at this hotel."

"Staff amazing. Hotel stunning. Only downside we could hear everything from the room next door, and all the footsteps from upstairs. "

"Clean hotel, good location. Only down sides are the on site parking is no longer free and the matress is a little hard for my liking."

"Great check in clean room"

"Sadly I did not have the best experience whilst staying here. Firstly there was very loud party music being played late at night in the garden beneath my room window despite there being no one there. I tried to call reception to ask them what time it would be switched off but my room phone wasn’t working. I then left a message on my booking page, no response. I then found the hotel number to ring from my mobile but the website stated they were closed so I wasn’t sure I would get a response. Someone thankfully did answer, I told them about the music and they said they would switch it off, which they did. I do think the staff forgot to switch it off and had I not called it would have continued right through the night! Shower did not drain so I needed to keep switching it off to allow draining to avoid floods. I tried to make a cup of tea but the milk in the fridge was 3 days out of date so I couldn’t use that. Overall not the best stay! :( "