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The Allegro Royal Sonesta Hotel

Photo gallery for The Allegro Royal Sonesta Hotel

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Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Overview of The Allegro Royal Sonesta Hotel

VIP Access

The Allegro Royal Sonesta Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
171 W Randolph St, Chicago, IL

Explore the area

  • Popular LocationGrant Park9 min walk
  • Popular LocationWillis Tower10 min walk
  • Popular LocationMillennium Park12 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)24 min drive

Choose dates to view prices

About this area

Chicago

The Allegro Royal Sonesta Hotel is located in The Loop, a neighbourhood in Chicago, and is in the city centre and near the beach. Chicago Cultural Center and Wrigley Building are local landmarks, and the area's natural beauty can be seen at Grant Park and Chicago Riverwalk. Looking to enjoy an event or a game while in town? See what's happening at Soldier Field or United Center. Discover the area's water adventures with kayaking, sailing and boat tours nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Chicago Riverwalk - 6 min walk
  • Grant Park - 9 min walk
  • Willis Tower - 10 min walk
  • Millennium Park - 12 min walk
  • Cloud Gate - 2 min drive

Getting around

  • Washington-Wells Station - 3 min walk
  • Millennium Station - 9 min walk
  • Chicago O'Hare International Airport (ORD) - 24 min drive

Restaurants

  • Where to eat
  • 312 Chicago – Restaurant with a bar offering Italian cuisine. Serves breakfast, brunch, lunch and dinner daily.
  • Bar Allegro – Bar offering American cuisine. Open daily.

About this property

The Allegro Royal Sonesta Hotel

Romantic Chicago hotel in The Loop with restaurant
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, a business centre and conference space are on-site. All 483 rooms offer comforts such as pillowtop beds and Frette Italian sheets, plus free WiFi and LCD TVs. Guests will also find down duvets, in-room massages and hairdryers.
The Allegro Royal Sonesta Hotel offers 483 forms of accommodation with laptop-compatible safes and designer toiletries. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. LCD televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Off-site parking for USD 30 per night; discounts available

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Spa services

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms 15

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Microwave (on request)

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, valet parking and shuttle services are not available until further notice.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
1 per room (up to 50 lbs/23 kg)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 30.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: USD 30 per night (200 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number Hotel License

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Allegro Chicago
Hotel Allegro
Allegro Chicago
Kimpton Allegro Chicago
Kimpton Allegro
Kimpton Hotel Allegro
The Allegro Royal Sonesta
Royal Sonesta Chicago West Loop
The Allegro Royal Sonesta Hotel Hotel
The Allegro Royal Sonesta Hotel Chicago
The Allegro Royal Sonesta Hotel Hotel Chicago
The Allegro Royal Sonesta Hotel Chicago West Loop

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 524 out of 965 reviews
5 - Excellent 54%
Rating 4 - Good. 269 out of 965 reviews
4 - Good 28%
Rating 3 - Okay. 108 out of 965 reviews
3 - Okay 11%
Rating 2 - Poor. 42 out of 965 reviews
2 - Poor 4%
Rating 1 - Terrible. 22 out of 965 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history
Stayed 4 nights in Sep 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were terribly uncomfortable
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the code for a super nearby parking garage for $30/nt with in and out privileges. Also had a CVS close for forgotten items.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel and would stay again!
Stayed 1 night in Sep 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff is very friendly. Property is very good looking. Currently no room cleaning service during your stay and no food being offered. Room felt very overpriced given nobody was doing upkeep during the stay and you have no food access in the hotel. Was told we are unable to have food delivered to the room due to covid concerns, but I saw numerous employees not following the covid protocols we were required to follow.
Stayed 3 nights in Sep 2021