Chitose Hotel with Pool

"Hotel Onsen is wonderful."

"The amenities are really good!"

"This was a very fun and relaxing place to stay for four nights. We were a group of six with ages ranging from 0-70, and all of us really enjoyed it. The meals were all delicious, and the onsen was really nice. The area around is beautiful, and the weather was relatively cool even in the August heat. "

"Great resort "

"If you are a non-smoker, do yourself a favour and skip this place. The hotel uses central air conditioning and the rooms on the non-smoking floor (level 7) smell musky with a stale cigarette stench. We had 3 rooms in my group and all the rooms were the same even when we changed rooms. In addition, most of the service staff were non-Japanese, they could not communicate well and did not appear to be well trained and quite rude. When I tried to gently share some feedback with the reception staff,...

"What a great stay! Hidden gem right across the onsen"

"お部屋がとても綺麗、テレビが大きく見やすい、ベッドの寝心地が最高、空調がバッチリ◎ お部屋から大浴場まで少し遠い"

"Luxurious unit with all the necessary appliances in kitchen, laundry, Onsen pools, free parking and courteous staff. "