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Reviews of Lakeside Villa Suimeikaku

3.5 out of 5
Lakeside Villa Suimeikaku
Shikotsuko Onsen, Chitose, Hokkaido

Reviews

9.6

Exceptional

Rating 10 - Excellent. 47 out of 57 reviews" "
Rating 8 - Good. 9 out of 57 reviews" "
Rating 6 - Okay. 1 out of 57 reviews" "
Rating 4 - Poor. 0 out of 57 reviews" "
Rating 2 - Terrible. 0 out of 57 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing good food and service Our 3rd timel Enough
Stayed 2 nights in Jan 2020

10/10 Excellent

SF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and attentive staff
Stayed 1 night in Jun 2019

10/10 Excellent

Sean R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise hotel
I had a fantastic time in this Villa. Villa place right in front of the lake, beautiful lake view from each rooms. This villa only have 8 rooms, all rooms face to water. And the bonus giving free 1 hr private onsen. Highly recommend this villa.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view villa
We loved the hotel very much. The food and everything were great. It is worth the price. They will pick you up from the Shikotsu Lake bus stop. They will serve you delicious breakfast and dinner during your stay. Their outdoor onsens are beautiful and have great views. You will also get a great view from your room. The indoor hot tub is also great. Everything is so clean. And the staffs are very polite and friendly. They only have a few rooms in the entire villa, you will definitely get your privacy while using the outdoor onsens at the villa. Although winter sceneries are great, I would recommend to go there maybe during early May when it would be spring weather there. You then get to enjoy the whole lake, park without snow covering up everything... I would go back there again if I ever go to Hokkaido again. I think it is great for family or for couples. It is also English-speaker friendly. It was a great experience for me.

10/10 Excellent

Osu, W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real hidden gem in Hokkaido
Heavenly paradise. From cosy hotel design, to excellent serving staff and micehelin class dinner. It totally exceed our expectation overall. Dinner at Azurro is a highlight. It matches or even outshone those niseko Michelin rated restaurants I have tried in the same trip. The onsen water quality is another plus. You can feel it is real good stuff the moment you touch the water. Very different from other onsen resorts which just give you 42 degrees hot water, but you don't get the smoothy touch.

10/10 Excellent

Jerry , Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel next to the lake
Wonderful room with onsuite onsen. Short walk to ice festival and weekend fireworks.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great spot to relax in Hokkaido
A beautiful place on a beautiful lake. Very relaxing with two outdoor Onsen that you book upon arrival, as well as a private (smaller) Onsen in your room looking out on the lake. Phenomenal food with a stunning view of the lake and mountains. Not to be missed.

10/10 Excellent

SEIDOU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
支笏湖畔で24時間お部屋で温泉が楽しめるお宿。 貸切風呂も用意されていて温泉三昧でした。 夕飯は支笏湖を眺めながらイタリアンが用意され、メインのステーキは本当に美味しかったです。施設の設備も充実。過度な物は一切なく環境への配慮を感じました。予約組数も制限されていて落ち着いて接客されてました。また訪れたいお宿です
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リピート確定です。
温泉、食事、ホテルの方の接客の何れも素晴らしいです。
Stayed 1 night in Jan 2022

10/10 Excellent

MAYUMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ステキなひととき
特別、新しいとか綺麗とかはありません。数少ない客室なので、どこに行くのも近くて良い、なんといっても景色が最高、癒されました。 食事は記念日などにはすごく良いです
Stayed 1 night in Oct 2021

10/10 Excellent

NAOKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉、食事すべて大満足！
部屋から見る支笏湖の景色は最高でした。 温泉のトロトロ成分のおかげで、お肌がツルツルになりました。 食事も支笏湖を見ながら、美味しいコース料理を満喫させてもらいました。 また伺います。
Stayed 1 night in Jun 2021

10/10 Excellent

JEHEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉も食事も満足です！
建物は古るそうですが中はとても清潔です。 8室しかなく客室に温泉があるので、他の宿泊客と一緒になるのは食事のみです。 食事中も距離が取られているためコロナ対策もされています。 いつもはバイキングのホテルを利用しますが、イタリアンのコースはとても美味しく、のんびり食事ができました。
Stayed 1 night in Jan 2021

10/10 Excellent

Miny, 名古屋

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
お部屋についているお風呂も部屋も部屋からの景色、お食事もとても美味しくとても良かったです。
Stayed 1 night in Aug 2020

8/10 Good

ごりら, 石垣

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
２つある露天風呂貸切が1つのみ利用可能だったので、両方使用できれば尚良かった。朝食後のデザート、飲み物を部屋に運んでくれる等、リクエストには完璧
Stayed 1 night in Mar 2020

10/10 Excellent

IOK CHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
享受美食美景，一流服務，不可錯過的温泉酒店。
酒店設施完善，房內設有私人温泉及按摩椅，湖景房風景優美。職員服務周到，駕車接載往返車站。晚餐和早餐十分美味，尤其是晚餐菜式花了不少心思，令人回味！
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Wai Hon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
終於明白為什麼那麼多香港人鍾意到日本旅遊
支芴湖景色，絕對優美，酒店服務人員態度良好，房間整潔，有私人風呂，難忘的假期。
Stayed 1 night in Oct 2019

10/10 Excellent

Yen Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
沈靜優雅的旅館
獨享窗外無敵湖景 早及晚餐豐富，服務無微不至 喜歡沈靜，漫步安居的旅人 這會是一個讓人想多住兩天的旅館
Stayed 2 nights in Oct 2019

10/10 Excellent

eunsung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 한적하고 분위기 있는 호텔입니다 저녁 이태리 프랑스식 식사가 일품입니다
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
景色も食事もとても良かったです。
Stayed 1 night in May 2019

8/10 Good

SIU HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italian dinner is pretty good except it does not have ice cream
Stayed 1 night in Apr 2019

8/10 Good

hayao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Yun Wa Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

LU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
뷰, 디너 최고!
프론트 매니저 아저씨들은 무뚝뚝합니다. 평일이라 그런지 직원분 중 아주머님 한분이 잘케어해주셨습니다. 그분이 너무너무 친절하셔서 감사했습니다. 공항에서 바로와서 큰 엔화뿐이라 팁을 못드려서 너무 죄송하네요... 저녁가이세키가 이탈리안 디너인데 최고맛있었습니다. 미끈미끈한 목욕물은 질이 정말 좋은데 프라이벳 노천탕은 조금 실망이었습니다. 규모가 작아서 그런지 탕만 있었는데 바깥경치 보이지않게 검은천으로 가렸더군요. 하나도 안보이던 시코츠코의 설경.... 룸뷰 호수뷰는 정말 최고입니다. 절경에 사람도 없어서 조용히 마음쉬다가기 최고에요. 근처 가게들 네시반되니 문닫더군요 ㅋㅋ 맥주 자판기는 있습니다. 시설적인부분은 규모가 작은곳이라 다른 료깐보다 많이 기대하진마세요!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Lake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious dinner. Very clean. Very beautiful. Love this hotel and shall return.
Stayed 1 night in Jan 2019

6/10 Okay

Mike

It’s not worth to me.
Stayed 2 nights in Jan 2019

10/10 Excellent

Nameless

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙소의 청결도, 위치, 직원분들의 서비스 뭐하나 빠지는 것 없이 완벽했습니다. 기회가 닿는다면 꼭 한 번 다시 가고 싶습니다.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel asked the time you arrive beforehand and drove you from the bus station to the hotel, as well as back to the bus station after check-out. The hotel was near the Ice Festival Site, about 5-min walk. Besides, the hotel was 10-min walk from the restaurants area. The room was facing the lake and there was an indoor onsen in the room. Guests could enjoy the view while bathing in onsen. Guests could also reserve an outdoor onsen for an hour. We recommend reserving the outdoor onsen in day time since we saw nothing but darkness when we went to the outdoor onsen. Dinner was Italian style while breakfast was Japanese style. We enjoy both meals but we love the Japanese style breakfast more. We will definitely booked the same hotel next time.
Stayed 1 night in Feb 2018

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True paradise
Our second visit to Suimeikaku. We visited last year and this time we brought two other friends to join us. We all share the same wonderful experience as last year. Perfect getaway.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very nice view, the hotel is just next to the lake. The service of staff is very good and the environment is very relaxing.
Stayed 1 night in Mar 2018

10/10 Excellent

Cheuk Yuet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

LAI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, great service!
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Room next to the Lake. Nice view. Tasty food with excellent private hot spring.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent!
Stayed 1 night in Dec 2017

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
令人悠然的支笏湖邊酒店
酒店服務人員很用心，日式早餐很精緻，晚上能夠在這裡享用非常美味的意大利餐真的很不錯，配合優美的環境，真是人生一大享受，值得推薦！
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

A, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect lakeside location and excellent service.
Nice refreshing stay after landing at Chitose Airport for start of journey around Hokkaido. Cozy onsen hotel with western style dinner of gourmet standard.
Stayed 1 night in Jul 2017

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒服
車可以泊在酒店正門，房間很大，景觀美麗，房內有溫泉及按摩按，另外有兩個室外溫泉，可每個室外溫泉享一小時，非常舒服，西式晚餐十分精緻，遊船碼頭就在附近，晨早九時十分坐第一班船，竟然未有其他遊客，之後回房再浸溫泉，正。
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
寧靜的支笏湖邊酒店
第二次到北海道，又再次入住這家支笏湖旁的酒店。冬天的雪景極美，除了少數一日遊旅客，附近環境十分寧靜，酒店只有八個房間，餐廳內可享受很親切的服務。日式早餐很精緻，晚上的意大利餐也在日本比較少有，非常美味。值得推薦！

10/10 Excellent

Alvin, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鄰近湖邊，景觀一流
一去到冰天雪地，拖住行李搵酒店，其中一間商店見到就立刻幫我call酒店，5分鐘後酒店職員就駕私家車接載。故此地點較其他遠也沒有所謂。所有職員都非常友善，設施非常整潔。我認為較其他酒店優勝地方是景觀，雪景及湖景真的無敵，加上房內設有按摩椅，浸完溫泉望住個景按摩，無得輸！

10/10 Excellent

Ben, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real Lake side hotel
The best hotel among our 10 days vacation in Hokkaido. This hotel provide high quality of food, view, service, room condition.

8/10 Good

Wai Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful hotel at peaceful lakeside
The lake is really peaceful during winter and the hotel is right next to the lake. With only 8 rooms, the hotel is really quiet all day and is a great choice for spending 1 to 2 nights. The Japanese style breakfast served at restaurant with view of the lake is great. The staff at the restaurant are well trained and polite.

8/10 Good

moon lau , hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常近湖，環境迷人
非常近湖，環境迷人，有兩款不同的室外溫泉可以選擇，室內有1個私用池，一路望湖一路浸溫泉，感覺舒暢！自從確認酒店後一路都有職員跟進食物及溫泉安排，非常周到！有兩樣意見：晚餐不是日式，是西式或意式，感覺不完美！ 另外，溫泉服飾是單一啡色的，不夠華麗！
室外湖景
室內溫泉
早餐時段
傳統日式早餐