Terrace/patio

Reviews of LivINN Hotel Cincinnati / Sharonville Convention Center

2.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 616 out of 1221 reviews" "
Rating 8 - Good. 319 out of 1221 reviews" "
Rating 6 - Okay. 138 out of 1221 reviews" "
Rating 4 - Poor. 55 out of 1221 reviews" "
Rating 2 - Terrible. 93 out of 1221 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Caireen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast
Stayed 1 night in May 2024

8/10 Good

Greta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and presentation of the lobby. Staff was friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just staying the night but staff was lovely and clean rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it felt very comfortable, we enjoyed the devotional books in the room
Stayed 1 night in Apr 2024
Response from Kay on 28 Apr 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

8/10 Good

Apolonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and made the check in and check out experience nice. I like that the site takes noise seriously as I am a light sleepier. Breakfast food was delicious with plenty of seating. Great for our one night stay.
Stayed 1 night in Apr 2024
Response from Kay on 28 Apr 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

10/10 Excellent

steve

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2024
Response from Kay on 26 Apr 2024
Thank you for your high recommendation of LivINN of Sharonville. We are glad you had an excellent stay and were pleased with your accommodations. The pleasure would be ours to welcome you back!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kay on 26 Apr 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LivINN Team on 23 Apr 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

2/10 Terrible

Eric

Apparently there was a mix up with my phone number and reservation. I tried to check in and they said that they tried to call me about my check-in and it was not my number that they tried to call therefore they did not have a room for me very unhappy.
Stayed 1 night in Apr 2024
Response from LivINN Team on 23 Apr 2024
Thank you for taking the time to share your recent experience with us. Our entire LivINN team genuinely cares about our guests and we hope you understand that this surprising lapse in courteous service is not on par with our normal standard of care. On behalf of the entire team, we wish to extend our sincerest apologies to you and would love an opportunity to speak directly so we may learn more about your interaction and work toward restoring your trust. However, per your confirmation we authorize cards on file at 4pm. If it declines, we reach out and give you until 6pm. The number you had on file is what you entered when you booked the reservation through this third party. You did not return our calls and therefore the reservation was cancelled due to nonpayment. We’re sorry for the inconvenience and look forward to hearing from you soon.

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time to stay at this location. Although it was just an over night stay, we have no negative things to mention about this location. Front desk staff, Terrance, gave me a compliment and met us with a smile. Even though it was busy he was happy to help us check in. Our room was clean as was the entire facility. We would stay would stay here again.
Stayed 1 night in Apr 2024
Response from LivINN Team on 23 Apr 2024
We appreciate you so much for your glowing review of LivINN of Sharonville. We are delighted you had an excellent stay and our team exceeded your expectations. We will be sure to share your kind words with our team. We hope to see you again the next time you are visiting the area!

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 1 night in Apr 2024

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well kept up and clean. It was in walking distance of our venue. We could just park at the hotel and walk to the convention center.
Stayed 2 nights in Apr 2024
Response from LivINN Team on 23 Apr 2024
Thank you for your high recommendation of LivINN of Sharonville. We are glad you had an excellent stay and were pleased with your accommodations. The pleasure would be ours to welcome you back!

6/10 Okay

Jeron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was cool
Stayed 1 night in Apr 2024
Response from LivINN Team on 23 Apr 2024
Thank you for your rating! We look forward to welcoming you again soon.

10/10 Excellent

Karen M

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly. Buffet breakfast, eating area clean, comfortable seating, ability to plug in cell phone, laptop etc.
Stayed 1 night in Apr 2024
Response from LivINN Team on 15 Apr 2024
Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future!

8/10 Good

Ayiesha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The woman who checked us in was nothing short of extraordinary. She was very sweet, patient and polite. There was a faint bleach smell that seemed to always linger . Not the hotels fault but also a dog that woke me up a couple doors down from ours.
Stayed 2 nights in Apr 2024
Response from LivINN Team on 15 Apr 2024
We appreciate you so much for your glowing review of LivINN of Sharonville. We are delighted you had an excellent stay and our team exceeded your expectations. We will be sure to share your kind words with our team. We hope to see you again the next time you are visiting the area!

8/10 Good

Morris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LivINN Team on 15 Apr 2024
Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future!

2/10 Terrible

Muadh

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff and members 😬
Stayed 1 night in Apr 2024
Response from LivINN Team on 11 Apr 2024
Thank you for taking the time to rate your recent stay with us here at LivINN of Sharonville. We wish we had more details to understand the reason for your rating and would welcome the opportunity to host you once more to change your impression.

10/10 Excellent

Renelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent....they have pool hours for adults...Very unique place would definitely stay there again
Stayed 2 nights in Apr 2024
Response from sam on 9 Apr 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

8/10 Good

Cheryl

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights . Pool was nice although we were told after 10 pm it was adults only in the pool area . And a bunch of kids were in there around 11 pm splashing and we just left because we couldn't enjoy the saposed adult time.
Stayed 3 nights in Apr 2024
Response from sammya on 9 Apr 2024
Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future!

10/10 Excellent

Trici

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from sammya on 9 Apr 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy my stay.
Stayed 7 nights in Mar 2024
Response from sam on 9 Apr 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

8/10 Good

ALISON

Travelled with family and small children
This hotel is great! The staff were very friendly and helpful. Room was clean. The reason I did not give it a 5 star overall was the pool. It’s very nice and I love the fire pits, but the water was very cloudy and the water was too cold for me to stay in. We stayed here once before and the pool was advertised as heated, but the water was like ice on that trip. This time, I did not see that it was advertised as heated, and while it wasn’t as cold as the first time, I feel like a heater would be a great investment.
Stayed 1 night in Mar 2024
Response from sammya on 6 Apr 2024
We are so glad you enjoyed your stay and look forward to seeing you next time!

10/10 Excellent

Patricia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice hotel
Response from sammya on 6 Apr 2024
We are so glad you enjoyed your stay and look forward to seeing you next time!

10/10 Excellent

Frank

Liked: Cleanliness
Convenient to all bars and shopping plots
Stayed 1 night in Mar 2024
Response from LivINN Team on 5 Apr 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from LivINN Team on 5 Apr 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Completely filthy. Unprofessional staff.
Stayed 1 night in Apr 2024
Response from sammya on 5 Apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At LivINN we strive every day to provide superior customer service. I am sorry we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. We would welcome the opportunity to host you once more to change your impression.

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay clean and tidy.
Stayed 1 night in Apr 2024
Response from sam on 5 Apr 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

10/10 Excellent

crystal

Travelled with family
Liked: Amenities
Staff is Awesome 😊
Stayed 4 nights in Mar 2024
Response from sammya on 2 Apr 2024
Thank you for the 5 out of 5 review we hope to see you soon !

8/10 Good

Jakelin

Stayed 1 night in Feb 2024
Response from sam on 2 Apr 2024
Thank you for the 4 out of 5 review if there is anything we can do to make your next stay better let us know!

10/10 Excellent

Troy

Travelled with family
Liked: Amenities
Hotel was very clean, and they had an awesome continental breakfast the next morning! This location is really close to a lot of restaurants.
Stayed 1 night in Mar 2024
Response from LivINN Team on 1 Apr 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

8/10 Good

Elaine

Stayed 1 night in Mar 2024
Response from LivINN Team on 1 Apr 2024
Thank you for your high recommendation of LivINN of Sharonville. We are glad you had an excellent stay and were pleased with your accommodations. The pleasure would be ours to welcome you back!

2/10 Terrible

Heather

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
After 1 night, I had to be moved out of my room. The carpet under the desk was soaking wet and they told me it's because the boiler room is directly next to ours and it was a known issue. We move into our next room and you can see footprints in the bathroom and was super sticky to walk on. Like pop was spilled and dried but never mopped when cleaning the room. I asked for a mop and it took them over 20 minutes to try to find one (which they couldn't) and someone came with a towel and spray to clean it by hand. That there tells me they dont mop the floors between hotel guests. The beds in the 2nd bedroom were rock hard and extremely uncomfortable. The bathtub knob wouldn't stay up when turning the shower on. It had to be twisted a certain way after being pulled up and it still fell down whole trying to take a shower, which turned the shower off. My stay was terrible and definitely will never stay here again!
Stayed 2 nights in Mar 2024
Response from LivINN Team on 1 Apr 2024
Your feedback is disheartening it's always our goal to provide all of the amenities and services our guests would expect in a great stay. From your comments, it's clear we missed the mark for you, and for that, we sincerely apologize. Our team will review your feedback to see how we can improve and we hope for another chance to change your perception of us. We will be reaching out to you directly to discuss the matter at hand. Thank you for making us aware and we will speak to you soon!

10/10 Excellent

CHANARY

Stayed 1 night in Mar 2024
Response from LivINN Team on 23 Apr 2024
We are delighted you had a five-star time staying with us at LivINN!

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price.
Stayed 1 night in Mar 2024
Response from sam on 29 Mar 2024
We like to thank you for your honest rating we hope to see you soon !

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Other than having difficulty finding where we needed to be with checking in things were good.
Stayed 1 night in Mar 2024
Response from sam on 29 Mar 2024
Thank you for your 5 rating we hope to see you soon !

10/10 Excellent

Yennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is at a very convenient location just off I77. Room was clean and all staff members were professional and friendly. The pool area was nice. The breakfast was delicious and have a variety of choices. We will definitely stay here again on our next Cincinnati trip.
Stayed 1 night in Mar 2024
Response from LivINN Team on 28 Mar 2024
We appreciate you choosing to stay with us at LivINN of Sharonville and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some noisy guests at 2am on the floor above us.
Stayed 2 nights in Mar 2024
Response from LivINN Team on 27 Mar 2024
Thank you for providing your feedback! We hope you will return again soon.

8/10 Good

Brandon

Stayed 2 nights in Mar 2024
Response from LivINN Team on 23 Apr 2024
We're glad you enjoyed your stay with us and hope you come back again soon!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Pool
Stayed 1 night in Mar 2024
Response from LivINN Team on 25 Mar 2024
We love to see those 5-stars and hope you come back soon for another memorable stay with us at LivINN of Sharonville!!

10/10 Excellent

Danny

Stayed 1 night in Mar 2024
Response from LivINN Team on 15 Apr 2024
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience while in town for horror hound. Thanks!
Stayed 2 nights in Mar 2024
Response from LivINN Team on 25 Mar 2024
We are delighted you had a five-star time staying with us at LivINN!

10/10 Excellent

Mamadov

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a nice, affordable, and serves good breakfast. I would be returning back.
Stayed 1 night in Mar 2024
Response from LivINN Team on 25 Mar 2024
Thank you for your high recommendation of LivINN of Sharonville. We are glad you had an excellent stay and were pleased with your accommodations. The pleasure would be ours to welcome you back!

10/10 Excellent

Normandy T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This entire stay was fabulous! The actual spaces are well represented in the pictures! We utilized the pool and gym - both were clean and welcoming. These were the most comfortable beds we have slept on in a hotel. Tyre was especially helpful about the hotel and where to visit/get food. We are actually looking forward to visiting again!
Stayed 1 night in Mar 2024
Response from sam on 21 Mar 2024
Thank you for leaving us a honest review and we are pleased that Tyre was a lot of help hope to see you soon !

8/10 Good

Darlisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast good room clean staff nice
Stayed 2 nights in Mar 2024
Response from sammya on 21 Mar 2024
Thank you for your review we hope to see you soon!

10/10 Excellent

Sheila, Newmarket

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located just off the highway. After a long 8 hour drive and a quick bite to eat, we had the best sleep in what was maybe the most comfortable bed ever!
Stayed 1 night in Mar 2024
Response from LivINN Team on 21 Mar 2024
We appreciate you choosing to stay with us at LivINN of Sharonville and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was amazing
Stayed 2 nights in Mar 2024
Response from LivINN Team on 21 Mar 2024
We appreciate you so much for your glowing review of LivINN of Sharonville. We are delighted you had an excellent stay and our team exceeded your expectations. We will be sure to share your kind words with our team. We hope to see you again the next time you are visiting the area!

8/10 Good

rochelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this property was a great value for the price! Very clean, staff was very nice and personable. The food for breakfast was great many options! The dining area was nice, we liked the way the hotel was set up. The pool was amazing! Big and nice, a lot of options for seating around the pool. Two fireplaces to sit by! We would definitely stay again!
Stayed 1 night in Mar 2024
Response from LivINN Team on 18 Mar 2024
We appreciate you so much for your glowing review of LivINN of Sharonville. We are delighted you had an excellent stay and our team exceeded your expectations. We will be sure to share your kind words with our team. We hope to see you again the next time you are visiting the area!

6/10 Okay

Kimberly, cincinnati

Disliked: Property conditions & facilities
It needs to be updated.
Stayed 1 night in Mar 2024
Response from LivINN Team on 18 Mar 2024
Thank you for taking the time to rate your recent stay with us here at LivINN of Sharonville. We would welcome the opportunity to host you once more to change your impression.

8/10 Good

Kenya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people clean friendly also my room was right next to the indoor pool that was great
Stayed 1 night in Mar 2024
Response from LivINN Team on 18 Mar 2024
We appreciate you so much for your glowing review of LivINN of Sharonville. We are delighted you had an excellent stay and our team exceeded your expectations. We will be sure to share your kind words with our team. We hope to see you again the next time you are visiting the area!

10/10 Excellent

Erica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to stay here with my 4 kids for 3 days while my main sewer line was being repaired. It was close to my house and I was pleasantly surprised to find this gem that I had never heard of. The price was great. The staff was polite and helpful, literally every one of them. It really felt like a vacation! The pool was beautiful and my kids had a blast. The pool area was well kept and the guests are able to turn on the fire pits. I believe the only downfall is that it's right by the sharonville convention center so we ended up being there at the same time as a cheer competition. 30 kids in the pool at one time gets a little rowdy!!! However the staff does keep an eye on them, which I appreciated when they came in and politely asked them to stop the cheer stunts in the pool. (It was getting a little dangerous) I would definitely recommend this place. I may return just for the pool and delicious FREE breakfast.
Stayed 3 nights in Mar 2024
Response from LivINN Team on 18 Mar 2024
We are thrilled to hear about your excellent experience with our staff's outstanding service! We are proud of our team's professionalism and dedication. We eagerly await your next visit with us here at LivINN of Sharonville!