Chalets in City Of Parramatta Council

"Great hotel "

"Definitely a luxurious hotel with extremely comfortable and plush beds. My husband has back issues and this is one of the main reasons why we keep coming back to this hotel. We are here three times this year and each stay is about a week. Almost every staff member is outstanding in terms of being friendly, approachable and meeting your needs and beyond. We will definitely be back in 2026."

"Beautiful hotel. Had the best view from our room. We dined at the restaurant upstairs and it was delicious. Room service was so good! Probably the best room service I have ever had. Pool was perfect temperature, and so relaxing with spa zen music playing through the speakers. Comfy bed. Only fault was the water was green when we went to fill up the bath… so we didn’t use the bath. But overall we loved it. Cleaning staff and breakfast staff were super friendly. A lady that works in the bar upstairs was really rude :) .. we were next in line for the harbour view table and when we asked she said no I’m giving it to the people next to you… even though they arrived after us. That was the only fault of the whole hotel :) Hopefully she gets better customer service experience. "

"Excellence "

"Centrally located just beside Martin Place this is a very nice hotel with friendly staff, spacious rooms with all the facilities. The parking offer with Wilson Parking about 3 minutes walk away was also very convenient. "

"I've stayed here often. In the middle of the bustling theatre and Chinatown/Thaitown district of Sydney CBD, the location is perfect for those who like nightlife and excellent casual dining. It's a little oasis amongst this busy area, where your room is quiet and comfortable, and the staff are friendly and helpful. For those who like privacy, know that no-one can even enter the building, let alone reach your floor, without either having their room key or requesting entry to the building with the intercom. The only thing I don't personally like is that it has one of those TV's that is so smart, it can't receive local free-to-air channels, but 100 other channels, of course. I've stayed here maybe 20 times now. It's my preferred hotel in this area, and may well become yours."

"Very clean room with all amenities ever needed. Staff were great all round and very attentive. Excellent service and stay, at the right price would book here and nowhere else when staying in Sydney CBD."

"Good Location, staff were very accommodating and the facilities were clean and tidy thanks"

"Excellent location and an excellent experience."