预订克里夫兰酒店宾馆住宿限时优惠

“The hotel staff are extremely patient and incredibly helpful.”

“The hotel was clean however the housekeeping never came to clean room during my 2 night stay. After coming back after business after dinner was too tired to have it serviced. Additionally I booked since the spa and pool but not in service the entire stay. I reported this upon checkout and was only told sorry. It would’ve been better business to at least provide some sort of comp for the issues. Also coffee was out on second day at front where guests scrambling to get bar to refill it. The hotel……

“Very good.”

“A very vintage house with great service, conveniently located near CIM, comfortable and cozy.”

“Breakfast was great. Room was comfgortable. No one was at the front desk to check us in. Waited for 15 minutes for someone ”

“good”

“The room was clean, but the let out couch was dated and looked dusty. The staff at front desk, dining area(Sundays Staff), and the staff cleaning the rooms were friendly, however, the staff who freshened up room 416 Saturday July 11th did not do good of tidying it up. She put fresh towels in and half-way made the two beds no vaccum, and no sweeping. Breakfast was normal nothing that stands out, parking was great. On Saturday the pool area did not have any towels but when I let the front desk……

“such a historical hotel, clean and comfortable”

“The room's kitchen was fully stocked with utensils etc, the provided breakfast had a good variety of options, the staff was great.”

“Breakfast was good and plentiful. Gardens around the property well maintained. Room layout was very poor. TV in a very awkward position. Room service was good. Property looked a little beat up, for a Marriott.”