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Hyatt Regency Cleveland At The Arcade

4.0 star property
Guests indulge in rejuvenating spa treatments and savor exceptional cuisine in the welcoming atmosphere of this distinguished Cleveland hotel

Choose dates to view prices

The Hyatt Regency Cleveland At The Arcade offers sophisticated comfort steps from JACK Cleveland Casino. Enjoy a Swedish massage or relax with drinks by the lobby fireplace. An on-site coffee shop, American restaurant, and attentive staff create a welcoming base.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is HK$928
HK$1,091 total
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Pillow-top bed
Premium bedding
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Pillow-top bed
Premium bedding
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Pillow-top bed
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Pillow-top bed
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Blackout curtains
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Pillow-top bed
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Pillow-top bed
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Arcade View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Arcade View)

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Pillow-top bed
Premium bedding
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Arcade View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Arcade View)

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Down duvet
Blackout curtains
  • 602 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (VIP)

Premium bedding, pillow-top beds, in-room safe, desk

Suite (VIP)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 1098 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Downtown Cleveland, a neighbourhood in Cleveland, Hyatt Regency Cleveland At The Arcade is in the entertainment district and near a metro station. Rock and Roll Hall of Fame and Cleveland Museum of Art are cultural highlights of the area. Looking to enjoy an event or a match? See what's going on at Progressive Field or Huntington Bank Field. Spend some time exploring the area's activities, including golfing. Visit our Cleveland travel guide
Map
420 Superior Ave E, Cleveland, OH, 44114

What's nearby

  • View of the July sunset over Lake Erie from inside the 32nd floor rooftop bar. This is atop the Downtown Hilton.
    Huntington Convention Center of Cleveland
    6 min walk - 0.6 km
  • Great way to spend an afternoon when the weather cooperates.
    Progressive Field
    10 min walk - 0.8 km
  • Rock and Roll Hall of Fame Downtown Cleveland Ohio sightseeing landmarks and tourist attractions
    Rock and Roll Hall of Fame
    11 min walk - 1.0 km
  • cleveland skyline
    Huntington Bank Field
    11 min walk - 1.0 km
  • JACK Cleveland Casino
    5 min walk - 0.4 km

Getting around

  • Tower City-Public Square Station
    9 min walk
  • Cleveland Station
    16 min walk
  • Cleveland Hopkins International Airport (CLE)
    16 min drive

Restaurants

  • Chipotle Mexican Grill
    3 min walk
  • House of Blues
    4 min walk
  • Guys Pizza Co.
    1 min walk
  • Potbelly Sandwich Shop
    3 min walk
  • Rising Star Coffee Roasters
    1 min walk

About this property

Hyatt Regency Cleveland At The Arcade

Upscale hotel near JACK Cleveland Casino
Located close to Huntington Convention Center of Cleveland and Progressive Field, Hyatt Regency Cleveland At The Arcade provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. Treat yourself to spa services, such as a Swedish massage, a manicure/pedicure or a facial. The on-site American cuisine restaurant, 1890 Restaurant, features children's meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a 24-hour front desk and a front desk safe
  • Tour/ticket information, a banquet hall and a vending machine
  • Guest reviews speak highly of the helpful staff and location
Room features
All 293 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hairdryers
  • 37-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers and heating

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Exterior
The Westin Cleveland Downtown
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.6 out of 10, Excellent, 2,013 reviews
The price is HK$928
HK$1,090 total
includes taxes & fees
5 Feb - 6 Feb
The Westin Cleveland Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1890 Lounge
  • 1890 Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1890
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 9 to 15 for children
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Arcade Hotel
Hyatt Regency Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Frequently asked questions

Is Hyatt Regency Cleveland At The Arcade pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hyatt Regency Cleveland At The Arcade?

As of 22 Jan 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Cleveland At The Arcade on 11 Feb 2026 start from HK$928.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Regency Cleveland At The Arcade?

Valet parking is available for USD 52 per night.

What time is check-in at Hyatt Regency Cleveland At The Arcade?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hyatt Regency Cleveland At The Arcade?

Checkout is at noon. Late checkout is available for a fee.

Where is Hyatt Regency Cleveland At The Arcade located?

Located in Downtown Cleveland, this hotel is within a 15-minute walk of JACK Cleveland Casino, Huntington Convention Center of Cleveland and Progressive Field. Rock and Roll Hall of Fame and Huntington Bank Field are also within 15 minutes. Tower City-Public Square Station is 9 minutes by foot and Cleveland Station is 16 minutes.

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Reviews

Hyatt Regency Cleveland At The Arcade Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 752 out of 1120 reviews
Rating 8 - Good. 203 out of 1120 reviews
Rating 6 - Okay. 94 out of 1120 reviews
Rating 4 - Poor. 28 out of 1120 reviews
Rating 2 - Terrible. 43 out of 1120 reviews

Reviews

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, large room, great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Nice staff, clean and quiet
Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, great gym facilities, loved the historic location, close to downtown attractions.
Stayed 1 night in Dec 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The room was gorgeous and clean, decent amenities in the room as well as in the lobby. Staff was friendly and helpful when looking for places or items. Centrally located so great places in walking distance.
Stayed 2 nights in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
The entire stay was fabulous. The Arcade was decorated for Christmas and the tree was beautiful. The staff was amazingly friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, hotel staff were awesome - had a great time!
Stayed 1 night in Nov 2025

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was short but the staff were friendly and attentive.
Stayed 2 nights in Dec 2025

10/10 Excellent

ZaNeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people there were absolutely amazing. Extremely helpful and very kind. I would definitely rate staying this hotel. The inside is breathtaking.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great stay as usual. Clean, friendly staff. thank you
Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
The front desk was very considerate and helpful, and the valets were extremely friendly and polite
Stayed 1 night in Dec 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful. Rooms were very clean. The food was average if not a little disappointing.
Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Was amazing from the first step in. Everything was first class from the check in to the views. Room was spacious with a welcoming atomospher. The locarion is perfect, a quick walk across the street and you have endless food, drink, and a show. Cant wait for the next stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Antonette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have availability to dine at this location. The restaurant looked relaxing and clean. Our room was quiet and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Kristee

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice and accommodating staff
Stayed 2 nights in Nov 2025

8/10 Good

Theodore

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The bartender Christian was awesome! The bathroom wasn't super clean though and the toilet didn't flush properly. Overall it was very nice though. I would happily stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, beautiful building, short walk to everything, spotless quiet and comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Cece

Liked: Cleanliness, staff & service, property conditions & facilities
Very Impressed! Great history and the staff was wonderful-especially the concierge!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was wonderful. The staff was great and very accommodating!
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, updated rooms. Courteous staff everywhere. Great location to walk to dining and entertainment.
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to many restaurants & venues.
Stayed 1 night in Oct 2025

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service
The staff was very courteous and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Charlene

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was very helpful. We appreciated their help. It was close to our venue which helped a lot.
Stayed 1 night in Nov 2025

10/10 Excellent

Todd

Liked: Amenities
Central location, unique property, comfy rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Close to many restaurants and walkable
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The bteakfast was not free, however it was delicious and worth the money. Upon arriving at the hotel, my husband was given dessert and cocktails as a gift, as well a an upgraded room. The historical building was decorated for the season and looked stunning. Close proximity to west 4th and the theater district made this an ideal spot for us to celebrate. Thank you!
Stayed 1 night in Dec 2025