Cleveland Cleveland Play House Hotels

"I arrived late. There was no food other than truly inedible stuff at the bar, where the staff did not welcome being disturbed. But the front desk staff were great and the concierge was wonderful! He's what accounts for the five stars "

"Room was clean "

"Everything was awesome!"

"Awesome place. Only stayed a night but was great"

"Charming hotel, and close to "

"The location and parking were difficult. Once I did locate the property (after banging on CityClub door down the street), then finding the keys, then finding the parking, then getting back to apartment, I was exhausted. I also didn’t realize that I needed to lock the door when leaving and left door unlocked (not hotel auto-locking) a couple days before I realized it. And the key doesn’t turn - odd. You stick it in the lock and punch in a code. Why have teeth in the key if it isn’t supposed to turn. Stood outside my door a few minutes till a neighbor saw me struggling and came over to show me how it worked. I guess I should be grateful she didn’t call the police. Once established patterns were learned, it was better. "

"We were here for a dance convention. The hotel is beautiful, rooms are clean and the restaurants are good."

"Nice hotel "

"We absolutely loved our stay. We attended the Cavs game and it was literally a walk across the street. Valet parking was a plus. We did visit the restaurant/bar and the food was great. All staff members were very pleasant. We will definitely be planning another trip soon."