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Grand Cloudcroft Hotel

2.0 star property
Mountain views greet travelers each morning at this welcoming retreat where continental breakfast is served by the firepit and staff help plan local adventures

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The Grand Cloudcroft Hotel offers a mountain escape with thoughtful touches like continental breakfast by a warming firepit. Knowledgeable staff suggest daily excursions, and the outdoor entertainment area plus complimentary in-room WiFi keep guests comfortable after exploring.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double King

Desk, blackout curtains, iron/ironing board, free WiFi

Double King

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Desk, blackout curtains, iron/ironing board, free WiFi

Single King

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Cloudcroft, Grand Cloudcroft Hotel is in the mountains. Sacramento Mountains Museum and New Mexico Rails-to-Trails are local landmarks, and some of the area's attractions include Sacramento Peak Observatory and The Tunnel Stop. National Solar Observatory and Apache Point Observatory are also worth visiting. Visit our Cloudcroft travel guide
Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317

What's nearby

  • vertical-axis solar telescope in New Mexico, white building blue sky and green tree
    Sacramento Peak Observatory
    3 min walk - 0.3 km
  • Platform offers one of the best views of Tularosa Basin an White Sands
    Trestle Recreation Area
    19 min walk - 1.6 km
  • Sacramento Mountains Museum
    2 min walk - 0.2 km
  • Cloudcroft Ice Rink
    7 min walk - 0.6 km
  • New Mexico Rails-to-Trails
    17 min walk - 1.5 km

Getting around

  • Alamogordo, NM (ALM-White Sands Regional)
    37 min drive

Restaurants

  • Cloudcroft Brewing Company
    3 min walk
  • Western Bar & Cafe
    14 min walk
  • Mad Jack's Mountain Barbecue
    13 min walk
  • Brother-N-Law Bbq
    11 min walk
  • Big Daddy's Diner
    4 min walk

About this property

Grand Cloudcroft Hotel

Hotel in the mountains
Consider a stay at Grand Cloudcroft Hotel and take advantage of free continental breakfast, a terrace and a firepit. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as an outdoor entertainment area.
You'll also find perks such as:
  • An indoor pool, along with sunloungers
  • Self-parking (surcharge), a lift and a vending machine
  • A water dispenser, smoke-free property and outdoor furniture
  • Ping pong and a 24-hour front desk
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 50 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with showers and hairdryers
  • 43-inch Smart TVs with cable channels
  • LED light bulbs, mini fridges and microwaves

Similar properties

Front of property
The Lodge at Cloudcroft
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
9.2 out of 10, Wonderful, 467 reviews
The price is HK$1,013
HK$1,143 total
includes taxes & fees
5 Apr - 6 Apr
The Lodge at Cloudcroft
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 13 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Table tennis

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping on request

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2022
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Frequently asked questions

Does Grand Cloudcroft Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM.

Is Grand Cloudcroft Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Cloudcroft Hotel?

Self-parking is available for USD 13 per night.

What time is check-in at Grand Cloudcroft Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Grand Cloudcroft Hotel?

Checkout is at 11:00 AM. Late checkout is available for USD 20.00.

Where is Grand Cloudcroft Hotel located?

Situated in the mountains, this hotel is within a 5-minute walk of Sacramento Mountains Museum and Sacramento Peak Observatory. Cloudcroft Ice Rink and New Mexico Rails-to-Trails are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Cloudcroft Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 303 out of 386 reviews
Rating 8 - Good. 59 out of 386 reviews
Rating 6 - Okay. 15 out of 386 reviews
Rating 4 - Poor. 4 out of 386 reviews
Rating 2 - Terrible. 5 out of 386 reviews

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff - great views!
Stayed 1 night in Jan 2026

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Great service, great rooms and great location.
Stayed 1 night in Oct 2025

10/10 Excellent

XIAOWEI

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and the beds are really good.
Stayed 2 nights in Dec 2025

8/10 Good

Javier

Liked: Cleanliness, property conditions & facilities
Clean room and nice, welcoming staff.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean, staff let us check in early, everybody working there was super friendly and very helpful, acknowledged our VIP status with Expedia!! Highly recommend this place!
Stayed 2 nights in Dec 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, the room was cozy and beautiful and very clean! The VIP parking in the garage was so awesome!
Stayed 1 night in Dec 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and pool was nice
Stayed 1 night in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly and healthy staff, good location. We would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean property and excellent staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very friendly staff. It was nice and quiet, comfy beds. Would definitely recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean Hotel, very friendly staff and great location!
Stayed 1 night in Apr 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, amenities, property conditions & facilities
Cozy hotel with beautiful surrounding if u like the outdoor.
Stayed 1 night in Feb 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean, quiet hotel with friendly and helpful staff in beautiful surroundings!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property and the staff was excellent!
Stayed 2 nights in Dec 2024

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Clean, comfortable beds.
Stayed 1 night in Mar 2025

10/10 Excellent

Danelle

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is beautiful. Rooms are very clean and comfortable! Staff is friendly. Indoor pool is very nice! Location is perfect! Excellent experience!
Stayed 3 nights in Jul 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are amazing. Our room didnt get cleaned while we were there. The guest rooms need a full length mirror. The breakast was good each morning.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The property was pristine and comfortable. The staff was friendly, welcoming and so helpful. We will definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Family Getaway

Great service and an amazing town. Rooms were clean and looked brand new. Hotel is really nice and the people are so friendly.
Stayed 4 nights in May 2025

10/10 Excellent

Padraic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for easy access to Alamogordo or the mount

It was amazing. Quiet clean with a good veiw. Staff is amazing. Will definitely recommend to my freinds and family.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay! Staff was amazing the rooms were great!
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy parking, great food options! Highly recommend this place!
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and accommodations. Stunning scenery and trails nearby. 30 min drive to White Sands.
Stayed 3 nights in Mar 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and clean. Would stay at again if I’m back in cloudcroft.
Stayed 2 nights in Nov 2024