Kanayannur Cochin Shipyard Hotels

"This hotel is located in the heart of the city at MG Road where every thing is conveniently accessible. The food in their restaurant is very good with large variety and staff servers very courteously. It has ample parking space for vehicles. All is good here. "

"We loved this hotel, great! Staff were all really polite and attentive without being overbearing. Good location, easy to get Tuk tuks everywhere. Pool very pleasant during the day. "

"Clean spacious rooms, very nice breakfast. Friendly staff and great housekeeping. Excellent location. "

"We had three rooms booked for a party of 6. The bathroom in one of the room was smelly and remained so even after the staff did some cleaning there. Most of the towels had a mildewy smell. I'd say about half the towels. Finally, the drain in the shower does not keep up with the tap. As you shower the soapy water starts to pool at your feet. Post shower you need to quickly wash your feet again. When I complained about this, they sent an electrician to fix it who said that is just how the plumbing works. Each of those issues costs a start in the review. The staff is courteous and tries to be helpful. They are likely operating within constraints that they have no control over. All in all, it was an experience I would not want to repeat. ... oh.. one more thing: the pillows are massive - not sure who can sleep with their neck at the angle that imposes on your neck. They do bring a standard and sensibly sized pillow if you ask. The overall experience was far worse than would be expected at the prices the hotel charges. And I can't account for gap between my experience and what the ratings say. My guess is that the locals have different tastes and expectations. My living and traveling has mostly been in North America and Europe. "

"Clean room. "

"Good"

"I was charged again the whole price by the property despite the fact that my booking was confirmed via Expedia. They asked for cash as payment and indicated that due to management changes they did not get payment from Expedia. The reception felt like a crook. I would highly recommend taking them out of the list. Also, I demand by full refund from Expedia given I have to make full payment again. I was unable to get in touch with customer service if Expedia too. I am not going to use Expedia for booking anymore and would also not recommend anyone."