Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Dear Cinnamon Shore, I would like to provide you with a negative review of the property we stayed at-La Ola. Upon arrival we toured the house. The master bedroom on the third floor was extremely hot. We called to have a service tech come and check the AC unit. He stated that the AC unit was running ok. I requested to have a box fan brought to the house and never heard of him or saw him. We did not use that room at all during our stay. The mirrors in the bathrooms were stained-fogged you could not see yourself in the mirror, broken towel fixtures, soiled bed spreads and carpet and furniture. The handles on all of the kitchen drawers were sticky to touch. All of the exterior doors are either stuck and difficult to open and shut. Missing screws to outdoor shower latches and garbage, rusty shower curtain hardware. No welcome letter providing instructions on how to operate TV, ( missing remotes) cable tv or where the garbage bins were located or how to work any of the appliances in the house. The layout of the property was great for our family, but it was disappointing considering the cost per night and the cleaning fee. Run down- upkeep. Our experience last year staying at Cinnamon Shore was 1000% times better. The property condition is in need of a deep cleaning, painting and overall upkeep. Who does the quality control on these properties? Last year I secured a deposit to return this year due to the great experience. That did it happen this time. We love spending time on the beach, not sure if we would consider returning due to this experience. ( pictures on the website are deceiving ) Regards, Liz Pastrana