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"Staff with the name tommy is the best"

"Overall everything in this hotel is just perfect. The room is clean and comfortable, and the breakfast is great. "

"Clean and good service "

" Great service"

"I really enjoyed my stay - the facilities were great, and the reception team were wonderfully helpful. I arrived in Macau at 10am after an overnight flight from Sydney, and they kindly arranged an early check-in."

"Service was over the top amazing, especially the breakfast staff. Kane, Asmita, Rod, and others were excellent. Treated us like family and we will come back just because of them. We wanted to take all of them home with us as our new family members! They were the best part of our stay. Honestly, this establishment was great, but I cannot say it is the best St Regis property I have ever visited. That said, the service was beyond reproach and the management team was phenomenal. The GM made his rounds and was extremely welcoming, fun, and energetic. There are so many options for luxurious accommodations in Macau, but this is a hidden gem. Small property with top notch service that felt like we were staying with family. Highly recommend. "

"The staff is amazing, especially Barbie. She was very attentive from start to finish! Will def be back "

"staffs are friends"

"I had a wonderful stay at The Londoner Macao. The hotel itself is beautiful and well maintained, but what really stood out to me was the experience at The Residence. The food was excellent with a wide variety of choices, and every dish was prepared with great care. The service was equally impressive – the staff were attentive, professional, and always ready to help with a warm smile. It truly made my stay memorable, and I would highly recommend The Londoner to anyone visiting Macao."