希尔顿黑德希尔顿·海德乡村俱乐部附近酒店

“The staff was helpful. Some of the amenities were a little old but everything worked the way it should.”

“This is a challenging review to write because the staff were very friendly and the property is beautiful, however we waited over 2 hours past when our room should have been ready, had scalding hot water only on the first night and then only luke warm throughout our stay and woke up to no electricity on our last day. It is a very expensive resort ( called 5 star) so these things should not happen. Plus we've heard nothing from them after reporting this.”

“This was a Top Property that in the past my stays were absolutely amazing. Unfortunately the new owners have brought a top tier property to an average level. First major problem: VERY understaffed on the weekends. Some of the staff is under trained.”

“Service is excellent!”

“Very clean, the best replace to eat was the market they have the best food/menus. Imo skip prime & xo. Sadly the hallways and elevators are not air conditioned and extremely humid. We did not have a great experience at prime and spent $200+ so frustrating at the lack of service and food was not great. Overall majority of the staff were friendly and the hotel main areas very clean and smelled nice! The pools were nice but so crowded so hard to enjoy but on the positive side you are super close……

“Ms. Sonia was wonderful throughout my stay. There were several hiccups that weekend, and she was a trooper the entire time. Now, the area doesn’t look like what the website on Expedia shows. I think those were older photos. The room was clean, staff, and breakfast was great. The parking was horrible due to hotel being booked up. Other than that, we had a great time.”

“The bathroom was not what was displayed online. We did not get master tub and the shower filled up past our ankles when showering. It would not drain unless water off. Also the bathroom door was damaged and would not close all the way, there was a large crack where u can see in. No true privacy. The resort itself was nice but room not as expected or worth the price.”

“It was great.”

“Room is old, bathtub is rusted, caulking around toilet was black. The room smells like no one lives in it for a while. While it rained, the water overflow to the door. The only pleasant thing was the staff was really nice and helpful. I don't think I will go back again unless they make some improvement”

“Great Villa! Very roomy and excellent location close to everything!”

“My second time staying here. The staff is always friendly and extremely helpful. The property is clean and very well maintained.”

“iWe did not like the property at all. first thing we noticed was the pool, no water and dirty, the place looked run down. almost looked like no one was there and shopping carts in the parking lot. I asked the girl the desk if we could have a room on the first floor she said no, the place was empty i could not understand why. the cushion's on the couch was dirty.I would like a refund the place is that bad”