伯明翰考文垂大学附近酒店

“客房非常整潔。職員非常友善，我check in時小心撳錯電掣開唔到房燈，去櫃檯求助，職員好快幫我處理咗問題，客服令人非常滿意！”

“Unexpected damage deposit required. Check in process and access to the property was not obvious. Room was ok. Old instant coffee was not good, I had to get coffee bags from a local gas station instead. Location is a ~10 minutes walk from a handful of restaurant places.”

“Food was very good, reception very helpful, room very quirky. I had to book a family room as last one left - was the only room on the top floor built into the eaves. Two double bedrooms, very spacious and nice and quiet. Be aware that the rooms are in an apartment style building (bit like Butlins) across the car park. There is no lift - I was on the 2nd floor and struggled a bit with my suitcase as I have a bad hip (age!). I would also recommend to the hotel that they put some grab bars in……

“The room was a good size with a bath. Only 1 pillow each which was very flat so the next day I asked at reception if I could have another two pillows to be told no they only have enough for two pillows in each room so I said I’m sure not every room is booked out can you please sort 2 pillows she said she will have a word with housekeeping and get them sent up. They never turned up. Also I only drink tapwater with a lot of ice my husband drinks Coke with no ice. I asked for a pint glass with……

“Friendly staff , really helpful. Great breakfast.”

“DO NOT STAY HERE. I had booked this property a week in advance and on the day i was told there was no room for me as they did not block out the bookings when they were fully booked. They claimed they had sent a message on the portal “hours in advance” However, prior to my arrival there was no message or attempt to contact myself to let me know that the property was already booked up. Thos is quite dangerous considering i am a young female travelling to a coty i do not know in the dark. I am yet……

“Communication regarding check-in was awful. Room was really cold when I got in. Couldn't lock door at first, had to mess about freeing rhe lock (should not be my job!!) No towels or soap available. No hot water on tap. No tea/coffee making facility, although there was a kettle so at least I could get some hot water, but no cups/mugs. Went down into what I'd believed was a communal lounge & kitchen to be told by a chap who was sleeping in the lounge that it is a private room (No lock on……

“I stayed here for a party and booked a room. The staff are helpful and friendly... the only downside is I couldn't find the remote, so I should have asked! But a lovely stay all in all! X”

“Nice accomodation. Clean and quite new room.”

“We are happy to stay at a quiet, welcome hotel. Feel comfortable Not just Only the big comfortable bed, perfect location, fresh and yummy food, but also the warm & helpful staffs and the express checkin checkout. Its perfect if provide the conditioner and body lotion at the cold and dry weather. We enjoy the time and will stay again. ”