When I arrived at the property to check in, I was given a room on the second floor (no elevator). After arriving at the room, the key card was defective, so I had to return to the front desk. The staff gave me a key card to a different room. When I arrived to that room, there was a dog inside of a kennel in the room that someone had abandoned (or the room was still occupied by another guest). I returned to the front desk for a second time and was given a third room. The key card was also defective for accessing that room. After returning to the front desk for a third time, I was finally given a functioning key for a new room. While I waited for my third room, multiple other guests were at the front desk complaining of dirty sheets, uncleared rooms, and other room issues. The room was not particularly clean, but it was OK for one night. The hotel seemed understaffed.