Coffee shop

Reviews of Grace Cox Smart Hotel

4 out of 5
Grace Cox Smart Hotel
Plot - 22, Blok -C, Sea Beach Road, Cox's Bazar

Reviews

6.6
Rating 10 - Excellent. 6 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 5 out of 22 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Fazla

Liked: Cleanliness, staff & service
Support start service is excellent
Stayed 1 night in Apr 2024

2/10 Terrible

suddhasatwa., kolkata

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia do not keep this properly listed likee loyal customers me misguided to book this type waste property
Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

shabaz

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2023

8/10 Good

Josep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place needs some love
The staff were good . It’s the place that could use some love . Paint. Fixing . Cleaning . Very noisy. Had to change rooms because of the conditions of the room . The hole place could use a paint brush . But the staff were great . Give them a raise ,
Stayed 5 nights in Mar 2022

6/10 Okay

Lutfur

Disliked: Property conditions & facilities
Floor wooden tiles are peeling off. Dirty area rug. Hallway walls are stained
Stayed 1 night in Feb 2022

4/10 Poor

Manzur

Stayed 2 nights in Jan 2022

8/10 Good

M Mizanur R

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Modern in touch Cox in Cox's
AC sound was bad could sleep!
Stayed 2 nights in Jan 2022

2/10 Terrible

Habibur

Stayed 2 nights in Dec 2021

10/10 Excellent

Abul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

NAZMUL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was supee nice and hotel itself was nice and clean.
Stayed 1 night in Nov 2021
Response from Rashed on 22 Nov 2021
Greeting from Grace Cox Smart hotel. Thanks. For your nice review. Your review inspire us a lot. Waiting for your upcoming visit.

2/10 Terrible

Moshiur

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very worst, worst and Worst. I booked room through Expedia, but the Grace Cox authority booked this room for other guest and failed to provide me any room in their hotel. This is the bad experience ever. Never try to stay in Grace Cox. You may lose money, time everything.
Stayed 1 night in Oct 2021
Response from rashed on 13 Nov 2021
sorry for this inconvenience.

6/10 Okay

Fahad

Liked: Cleanliness
Stayed 1 night in Oct 2021
Response from Sharif on 13 Oct 2021
Greeting from Grace Cox Smart Hotel. Thanks for your nice review. We will resolve issues if you think any king of discomfort ness during your. Stacy.

10/10 Excellent

Ashfaque

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
It was a pleasant stay with all facilities offered amid COVID19 restriction
Stayed 1 night in May 2021

8/10 Good

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Stayed 2 nights in Oct 2020
Response from Rashed on 17 Oct 2020
Greeting from Grace Cox Smart Hotel. Thanks for choosing our hotel and allow some time for this nice review. Your such kind of review inspires us a lot. Waiting for ur upcoming visit. Hopefully we will serve u much better

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020
Response from Rashed on 2 Oct 2020
Thanks for ur nice review. your satisfaction is our achevement. waiting for ur next visit

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s very closest to see beach nearby place also get in any transportation from there . Well done .. guys .. -Everyone very friendly , professorial & efficiency . they’re really amazing peoples . Clean, Restaurent & others service being Good . I enjoyed to stay in this hotel . I will look forward to visit future ..
Stayed 1 night in Sep 2020
Response from Rashed on 18 Sept 2020
Greetings From Grace Cox Smart Hotel. Thanks for your nice review. This types of reviews inspire us a lot. We will increase our service in future more. Waiting for your upcoming visit for ur nice review.

10/10 Excellent

Jihan, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very modern and the staff are so courteous and friendly. We had a situation with our booking and beds choice, which was my fault but the staff were very understanding and flexible and arranged an extra bed for us with no extra charge. The rooms were so modern and comfortable and the maintenance staff were very efficient. I have travelled and stayed in many hotels and I must say that this hotel had themost delicious breakfast. The food was authentic Bamgladeshi dishes. The location is walking distance from the restaurant but the beach is 10-15min walk.
Stayed 2 nights in Feb 2020
Response from Rashed on 2 Oct 2020
Greetings from Grace Cox Smart Hotel.Thanks for ur nice review.such kind of review inspire us a lot. ur satisfaction is our achievement. we are waiting for ur next visit.

8/10 Good

Ashequr

Stayed 2 nights in Jul 2023
Response from Rashed on 10 Sept 2023
Thanks for your review. Its a great pleasure that you allow your valuable time to post a nice review. waiting your upcoming visit.