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Reviews of Sea Pearl Beach Resort & Spa Cox's Bazar

3.5 out of 5
Sea Pearl Beach Resort & Spa Cox's Bazar
Jalia, Cox's Bazar, Chittagong Division

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 19 reviews" "
Rating 8 - Good. 2 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 4 out of 19 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Mehedi Hossain

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Overall it was a good experience with the swimming pool and everything but the bed, pillows and fixtures were quite old and used up . Bathroom door got locked and was not able to open it and had to call room service to get it sorted out . Stuffs were very friendly and available. The swimming pool and restaurants were nice as well . Food quality was okay . Front beach area was fine as well .
Stayed 4 nights in May 2024

10/10 Excellent

Mohammed Alamgir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, breakfast buffet had an ample selection of foods, unfortunately we had to leave early. Resort has its own private beach which was within proximity of the hotel itself. Overall, it was a great experience and would recommend to all interested.
Stayed 1 night in May 2024

10/10 Excellent

Hussain

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 2 nights in Apr 2024

10/10 Excellent

TANVIR UDDIN

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

6/10 Okay

Sheikh

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
If you come Friday you have to wait till somebody check out and the room gets ready
Stayed 1 night in Apr 2024

10/10 Excellent

Ishrak, Bronx

Stayed 2 nights in Apr 2024

8/10 Good

Kalistus

Stayed 1 night in Mar 2024

10/10 Excellent

Arif

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms Staffs are friendly Clean swimming pool
Stayed 1 night in Feb 2024

8/10 Good

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good customer service. LGreat food. Recommended.
Stayed 2 nights in Dec 2023

2/10 Terrible

Khaled

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 2 nights in Oct 2023

4/10 Poor

Emaba Nunki

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
If you booked through Expedia and you are from a western country then this is not the place for you. I'm going to start with the positive: the staff were friendly and tried their best. That's about it. So I booked a three day stay from England, hoping for a family beajlch holiday in a five star resort but ended up with a shaby 2 star experience. We were given an apartment first, which had plumbing issues (won't flush) and condensation leaking on your head on your way to entry to the bathroom with visible mould all over the entry ceiling. When we were shifted to another room, the flushing problem continued and we were taught how to fix it. We had to lift the lid of the commode and press a blue thing down whenever the flush stopped. The shower was manky and it was also leaking which meant that if you showered more than five minutes, the shower will leak into the main bathroom floor. Thay only issue you with one key. This stopped working. This meant that one of us had to stay in the room while the other was away with the child as we couldn't lock up due to a malfunction. This meant an electrician had to be brought in and that took over half hour and I just lost the mood to go out. Power cuts are not dealt with adequately which means that everything gets disconnected with a power cut. This was extremely frequent and meant that WiFi signal is interrupted - a network that already sucked as we couldn't steam two devices at one go. The resort is middle of no where.
Stayed 3 nights in Jul 2023

10/10 Excellent

Mohammad Saiful

Stayed 2 nights in Jun 2023
Response from Customer Support on 4 Jul 2023
Thank you for your review. We believe that you have enjoyed your stay at Sea Pearl Beach Resort & Spa Cox's Bazar.

2/10 Terrible

Arifuzzaman

Disliked: Staff & service, property conditions & facilities, room comfort
Not coming here again
It used to be a good hotel, now rundown, lacks service, chaotic management, on the phone customer service was not available had to go to the lobby, breakfast was terrible no meat option for western breakfast only 1 chicken curry item, they fried eggs in old toxic and hazardous non stick frying pans which have corrosions all over. Drinks/juice options were terrible or watered down, simply food quality was horrible. Too much mosquitoes and no use of uv repellents. The beach had no hotel seats or umbrellas.
Stayed 1 night in May 2023

2/10 Terrible

Wasek

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Alamgir

Liked: Staff & service
Die Nachtmodus der Beleuchtung funktioniert beim Stromausfall funktionieren nicht, so dass ich mehr Mals wach wurde-> offenbar existiert das Problem beim Beginn an Während der Ramadan wird das Hotel inkl. Pool umfangreich renoviert, somit das Hotel ist eingeschränkt benutzbar -> leider gibt es keine Hinweise darauf auf der Hotelwebseite😩
Stayed 4 nights in Mar 2024

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff, good food, confortable room, quiet place
Stayed 1 night in Apr 2023