London Crabtree Fields Hotels

"I would recommend this hotel as it is centrally located to all the attractions in London"

"Yes The bed sheets changed every 4 nights ! Since I changed my room due to noise from adjacent disco the next day The sheets weren’t change for basically all time I was there "

"Good location, wifi not great and my room was facing a builders yard so very noisy late in to the evening. Can also hear every door in the corridor slamming shut. "

"The only good thing about this hotel is that it was clean and conveniently located. The website made it look as though it was going to be a luxurious stay, it was not! I would not have liked to stay here alone, as there was a large gap under the door, no lock on the bathroom door and no phone in the room. Very, very noisy. There was no kettle, no spare towels or pillows. The shower set of the fire alarm and were then told off for smoking in the room by the staff… when we had not at all been smoking. So next showers included keeping bathroom door open, window open and trying to make sure the shower was not too hot. Which could be awkward depending on who you are traveling with. The lobby was very strange. The impression I got from the website was not met when the reception is a table with boxes propping up laptops. I have never had to queue for a hotel lift before, especially when there are 4 of them. But we had to give up waiting for them to come after a while and attempt to find the stairs, which was another challenge. We did not use the cafes or restaurants just because the vibe in the rest of the hotel was a bit odd. I think some redecoration or something to at least make it feel more like the website would help. "

"We paid for an upgrade on arrival and wer epromised a room with a view, we arrived at our room on the 11th floor overlooking the bridge to find another party already inside. We went back to reception and were given a room on the 4th floor without a view, which we were told was for the time being, but as we had plans we couldn't hang around to move rooms that evening. We spoke to staff about this twice during our stay and were told they were leaving a note for management, and have emailed with no response. Hotel is in a good location and reasonable but very disappointed that we paid for an upgrade and that we have received no explanation or response. "

"Clean and great location "

"Very nice location. Right next to British Museum "

"Clean room "

"Excellent hotel in central London. Unbeatable location. Easily accessible via the Tube from Heathrow."