Apartments in Cumberland Council

"Nice, clean hotel central to everything "

"The Rydges Sydney Airport is located perfectly at the international terminal. Thecomfortable beds and quiet rooms are the only good thing now. The self checkin process is appalling, obviously another way to decrease staff and make more money without a drop in price for the room. I still like this hotel, but Im noticing the decline in service, the expensive drinks and food in the bar and restaurant."

"This is an exceptional hotel, immaculate with brilliant staff and service"

"For the value of expect more however location was great, staff very accommodating. Rooms may need a freshen up. Gym had good gear in it, could be cramped depending on time of the day. The need to stream off your phone to watch tv is horrible (this seems to be the new standard)."

"It was a really nice hotel and the view was amazing:)"

"Clean room & Staff excellent"

"Lily at reception was lovely and friendly. Hotel room was well appointed and in good lication"

"Loved it!"

"I experienced a concerning electrical issue in my room that I reported to staff immediately. There was a loud crackling sound coming from the outlet area, which made me worried about a potential electrical hazard or fire risk. I informed the front desk right away and was told the issue would be taken care of. However, when I returned several hours later, nothing had been addressed and the problem was still occurring. After raising the concern again with the late-night manager and explaining how serious it seemed, an electrician was finally called. In the meantime, fans were brought to the room as a temporary solution, but they weren’t helpful since the outlets themselves were not working. At one point the manager attempted to troubleshoot the outlet herself using a metal utensil, which was concerning given the situation. I actually had to stop her because it could have been dangerous. The issue was eventually fixed, but the delay in addressing what seemed like a serious electrical problem made the experience stressful and left me feeling unsafe in the room. I was very close to checking out and finding another hotel because of it. I was also disappointed with the bathroom setup, as the shower design causes the entire bathroom floor to get wet whenever it’s used. The location is great, but unfortunately the way this situation was handled really impacted my stay. I hope management takes safety concerns like this more seriously in the future and follows up appropriately."