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"Great 5 star hotel with excellent staff"

"Yes"

"The most beautiful hotel room I’ve ever stayed in. We had a corner room. The views were spectacular. Location is great. Service was very good. Great hotel. "

"Room was well designed and very comfortable. The 21st floor pool and bar was amazing. "

"New hotel, we liked the room and pool/gym/sauna/steam room. But the only downside is the hotel is in the middle of nowhere. Can’t walk to anything (a highway right out the front drive). If you plan on getting a grab everywhere then that’s fine, but it’s about 20-30 mins from central town."

"I love this hotel. It’s all computerized with lights, sleep mode, control temperature, curtains that go up and down. It’s very well designed. The staff is extremely helpful and friendly. The breakfast was also great and the cappuccino is the best. I was very comfortable and very happy staying there. I will stay in another CitizenM Hotel in the future. I highly recommend this hotel."

"Excellent Customer Service "

"We really enjoyed staying at Mandarin Oriental in KL. The staff were super nice and the concierge helped us bring our luggage upstairs. Check in was simple and there was a welcome drink and cooling wet towel provided. Room was very spacious and king bed was very comfortable. We didn’t want to leave the room "

"The location of this hotel is 100 out of a 100. Express train direct from the airport to KL sentral where the hotel connects to without going outside on the street. Staff are extremely friendly. Hotel is clean and very well maintained. I'll recommend my families to stay here if they go to KL. KL sentral has all the transportation connections and it's a big shopping mall as well. Same can be said to Hilton and meridian, cost a bit more."