Aurora Riverside Hotel and Spa

Photo gallery for Aurora Riverside Hotel and Spa

Primary image
Outdoor pool, open 6 AM to 9:30 PM, pool umbrellas, pool loungers
Balcony
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Aurora Riverside Hotel and Spa

Aurora Riverside Hotel and Spa

4.0 star property

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
242 Cua Dai Rd, Hoi An, Quang Nam

Explore the area

  • Popular LocationBa Le Market11 min walk
  • Popular LocationCam Thanh Bridge13 min walk
  • Popular LocationCua Dai Beach2 min drive
  • AirportDa Nang (DAD-Da Nang Intl.)63 min drive

Choose dates to view prices

About this area

Hoi An

Located on the waterfront, Aurora Riverside Hotel and Spa is in Cam Chau neighbourhood and is connected to a shopping centre. Hoi An Ancient Town and Quan Cong Temple are notable landmarks, and the area's natural beauty can be seen at Riverside Hoi An and Cua Dai Beach. Travelling with kids? Consider Thanh Nam Fishing Village and Hoi An Impression Theme Park. Explore all the area has to offer with ecotours and hiking/biking trails.

What's nearby

  • Ba Le Market - 11 min walk
  • Cam Thanh Bridge - 13 min walk
  • Cua Dai Beach - 2 min drive
  • Tran Duong House - 3 min drive
  • Hoi An Impression Theme Park - 5 min drive

Getting around

  • Da Nang Station - 27 min drive
  • Da Nang (DAD-Da Nang Intl.) - 63 min drive

About this property

Aurora Riverside Hotel and Spa

4-star beach hotel with a full-service spa
Guests at this beach hotel will appreciate convenient on-site amenities such as a children's pool and a playground.
Aurora Riverside Hotel and Spa offers 64 air-conditioned accommodations with minibars and a safe. Televisions come with digital channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aurora Spa. Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily.

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle up to 3 kilometers
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Free shopping centre shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: VND 150000 for adults and VND 100000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free area shuttle
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Free bottled water
  • In-room dining only
  • Minibar
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: VND 150000 for adults and VND 100000 for children (approximately)
  • Airport shuttle fee: VND 380000 per room (one-way)
  • Airport shuttle fee per child: VND 150000 (one-way), (from 6 to 18 years old)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Tax ID - 4000982882
This property accepts credit cards, debit cards and cash
Heating is not provided
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property registration number 1678069

We should mention

Pool access available from 6 AM to 9:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Aurora Riverside Hotel
Aurora Riverside
Aurora Riverside Hotel Villas Hoi
Aurora Hotel Villas Hoi
Aurora Riverside Villas Hoi
Aurora Villas Hoi
Aurora Riverside Spa Hoi An
Aurora Riverside Hotel and Spa Hotel
Aurora Riverside Hotel Villas Hoi An
Aurora Riverside Hotel and Spa Hoi An
Aurora Riverside Hotel and Spa Hotel Hoi An

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 1 out of 6 reviews
5 - Excellent 17%
Rating 4 - Good. 3 out of 6 reviews
4 - Good 50%
Rating 3 - Okay. 2 out of 6 reviews
3 - Okay 33%
Rating 2 - Poor. 0 out of 6 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 6 reviews
1 - Terrible 0%

4.2/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Just a place to lay your head
I stayed in the deluxe double room. Room was very spacious with a balcony. Bed was comfortable but the room was just bare and un-inviting. Definitely will make you want to be out as much as possible lol. Bathroom was also roomy but infested with loads of little flies ( I think the lights attracted them but still had a few even when lights were off). As I was just staying 2nights, I didn’t bother to complaint and I cleaned with water every time I had to use the bath or wash basin. Breakfast was a little disappointing. Options were very limited and not particularly great. Reception area was quite small but had outdoor tables ( like a cafe style) so you can sit out on the street and enjoy the traffic. I had a trip booked through the hotel cancelled at last minute and was only informed at midnight. This could have ruin my trip as it was one of the main tour on my bucket list but I was able to reorganise the same trip myself in the morning so in my opinion, they didn’t go that extra mile for their guests. The staff were more interested in the trip advisor review than help with advise on what to do and see in 2 days in Hoi An. If looking for luxury, then keep looking. If looking for a place to just spend the night after a tour, then this will do. It’s definitely not a 4 star but a clean comfortable 3 star hotel. There is room to improve the decor and inject a bit of life into the hotel to give it a bit of character. Will I stay again? Definitely not.
Stayed 3 nights in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and were willing to change room assignments so we could all be together and views of the river. The only negative was how hot the rooms would get when the key card was removed while leaving the room for a while. Food and service was excellent.
Stayed 2 nights in Jun 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel
Godt og velfungerende hotel
Stayed 21 nights in Feb 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uima-altaalle ei paistanut aurinko.Polkupyörien kunto ei hyvä.Buffee aamiainen oli monipuolinen. Henkilökunta ystävällistä ja avuliasta.
Stayed 14 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Personalet var veldig trivelig og gav perfekt service. Rom og hotellet var rent og pent.god frukost.
Stayed 8 nights in Dec 2019