Rooftop bar, ocean views, open daily

Reviews of BlueSun Danang Beach Hotel

4 out of 5
BlueSun Danang Beach Hotel
230 Vo Nguyen Giap, Phuoc My, Son Tra District, Da Nang

Reviews

8.8

Excellent

Rating 10 - Excellent. 161 out of 293 reviews" "
Rating 8 - Good. 92 out of 293 reviews" "
Rating 6 - Okay. 26 out of 293 reviews" "
Rating 4 - Poor. 8 out of 293 reviews" "
Rating 2 - Terrible. 6 out of 293 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service , very happy with everything , would love to return here, the staff is very very helpful and their English is great so easy to talk to them.
Response from BlueSun Hotel on 29 Mar 2024
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel

10/10 Excellent

Miao Jun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room very clean, friendly staff and good services
Stayed 3 nights in Mar 2024
Response from BlueSun Hotel on 25 Mar 2024
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and the view of the beach and the sea from our room was spectacular!
Stayed 1 night in Feb 2024
Response from BlueSun Hotel on 6 Mar 2024
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel

10/10 Excellent

LIANG SHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view during breakfast
Stayed 3 nights in Feb 2024
Response from BlueSun Hotel on 8 Feb 2024
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel

10/10 Excellent

Anh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from BlueSun Hotel on 11 Jan 2024
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel

4/10 Poor

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swing and a miss.
Nice hotel, however they are selling rooms that don't exist. Instead of a king and a double, we got a king and two single cot beds thrown in the living area. Then to top it off we were told the pool was out of action. So what to do with two young kids in Danang when it's raining? Advised them were were leaving before breakfast started and were given an embarrassing breakfast pack of two slices of in cooked bread with one packet of butter, a boiled egg and an small apple like fruit. As a way of apology, was given a Grab car to the airport which is 5km away. No refund, no discount. So a terrible experience. I wouldn't recommend.
Stayed 1 night in Dec 2023
Response from Bui Manh Tien on 27 Dec 2023
Dear Mr. Jonathan Vallance,Thank you for choosing our hotel for your stay in Danang. We appreciate your feedback and we are sorry to hear that your experience was not satisfactory.We apologize for the inconvenience caused by the room confused and the pool closure. We understand how frustrating it can be to not get what you expected, especially when traveling with children. We are working hard to improve our booking system and our communication with guests to avoid such situations in the future.We also regret that you did not enjoy the breakfast pack that we prepared for you. We try to offer a variety of options for our guests who have to leave early, but we acknowledge that we can do better. We will take your comments into consideration and review our breakfast menu.As a gesture of goodwill, we offered you a complimentary Grab car to the airport and a voucher for 10% off your next stay with us. We hope that you will give us another chance to show you our hospitality and service quality.We appreciate your constructive criticism and we hope that you will give us another chance to show you how much we care about our guests' satisfaction.Thank you again for choosing our hotel and sharing your thoughts with us. Have a good day!Kind Regards,Bui Manh TienAssistant General Manager

4/10 Poor

Larry

Travelled with family
Stayed two nights, no maid service. Had to go to the store to buy toilet paper. Manager would not allow me to print boarding passes. He wanted all our travel information, passports, email and phone numbers so he could do it.
Stayed 2 nights in Dec 2023
Response from BlueSun Hotel on 21 Dec 2023
Dear Valued Guest,We appreciate your taking the time to leave a comment, and we apologize to hear about yourexperience with our staff. We hold ourselves to the highest standards and haveaddressed this issue. Please give us another chance to prove ourselves sometime soon.Thanks and best regardsBlueSun Hotel Team

10/10 Excellent

Ryan

Stayed 5 nights in Dec 2023
Response from BlueSun Hotel on 18 Dec 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. We booked studio beach front, they updated us to suite beach front, the staffs are very friendly, accommodating all our requests. We will stay again
Stayed 2 nights in Nov 2023
Response from BlueSun Hotel on 23 Nov 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is incredible for general stay and especially if you’re visiting the area! The staff are incredible kind and want to make sure your stay is satisfactory. They help you find places near the hotel and the hotel location is perfect for Grab drivers to come pick you up
Stayed 3 nights in Oct 2023
Response from BlueSun Hotel on 18 Oct 2023
Dear Valued Guest,Thank you for taking a moment to share your experience at BlueSun Hotel. Our team is so glad to hear that you enjoyed your Trip. We look forward to seeing you again soon.Best regardsBlueSun Hotel

10/10 Excellent

Natalie

Stayed 2 nights in Oct 2023
Response from BlueSun Hotel on 18 Oct 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I recently stayed at the BlueSun hotel for 15 days, a decision that helped make our trip absolutely wonderful. The location of the hotel is perfect, right across the street from My Khe beach and walkable to the numerous areas of interest in Da Nang. The staff were the best, just fantastic, for they always presented a kind and helpful attitude and were genuine in their efforts to make sure the stay was pleasant. The facility itself was in the process of renovation as we were there, yet the current condition surpassed what we needed. My wife and I do recommend the BlueSun to those who plan on visiting Da Nang.
Stayed 15 nights in Aug 2023
Response from BlueSun Hotel on 29 Aug 2023
Dear Valued Guest,Thank you for leaving a review. We’re so glad you were able to visit us at BlueSun Hotel. Our team is always working to offer the best service to our customers. We hope you’ll have a chance to come back soon.Thanks and best regardsBlueSun Hotel Team

8/10 Good

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and enjoyable stay
This hotel stay is enjoyable. Staffs are very friendly. Giving lots of advise. In this hotel, they have local tours for you to book. Cost is similar or sometimes even cheaper as you compared with the prices outside. I have also took up the hotel SPA which is good as well. I have spend 4 nights in this hotel and I can say, the stay is good..
Stayed 4 nights in Aug 2023
Response from BlueSun Hotel on 7 Aug 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD HOTEL
Response from BlueSun Hotel on 7 Aug 2023
Dear Valued Guest,Thank you for taking a moment to share your experience at BlueSun Hotel. Our team is so glad to hear that you enjoyed your Trip. We look forward to seeing you again soon.Best regardsBlueSun Hotel Team

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF,HOTEL,FOOD IS GOOD
Response from BlueSun Hotel on 7 Aug 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
VERY GOOD HOTEL!!!!
Response from BlueSun Hotel on 7 Aug 2023
Dear Valued Guest,Thank you for taking a moment to share your experience at BlueSun Hotel. Our team is so glad to hear that you enjoyed your Trip. We look forward to seeing you again soon.Best regardsBlueSun Hotel Team

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD HOTEL!!!!
Response from BlueSun Hotel on 7 Aug 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service
VERY GOOD!!!!
Response from BlueSun Hotel on 7 Aug 2023
Dear Valued Guest,Thank you for taking a moment to share your experience at BlueSun Hotel. Our team is so glad to hear that you enjoyed your Trip. We look forward to seeing you again soon.Best regardsBlueSun Hotel Team

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
VERY GOOD!!!!
Response from BlueSun Hotel on 7 Aug 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from BlueSun Hotel on 31 Jul 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

10/10 Excellent

Khuyen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Bluesun. Staff is very attentive to our needs and quickly resolved issues. The balcony view of the ocean and rising sunrise is amazing! Location is excellent with nearby restaurants and shops within short walking distance.
Stayed 2 nights in Jul 2023
Response from BlueSun Hotel on 29 Jul 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly. The room was comfortable and had a beach view . Very convenient location.
Stayed 4 nights in Jul 2023
Response from BlueSun Hotel on 20 Jul 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Response from BlueSun Hotel on 13 Jul 2023
Dear Valued Guest,Thank you for taking a moment to share your experience at BlueSun Hotel. Our team is so glad to hear that you enjoyed your Trip. We look forward to seeing you again soon.Best regardsBlueSun Hotel Team

10/10 Excellent

CHAN

Liked: Cleanliness, staff & service, property conditions & facilities
nothing. so far excellent
Stayed 1 night in Jul 2023
Response from BlueSun Hotel on 6 Jul 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

10/10 Excellent

Quang

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We are very very happy. Perfect 5 stars
Stayed 2 nights in Jul 2023
Response from BlueSun Hotel on 6 Jul 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

6/10 Okay

Eric George

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from BlueSun Hotel on 5 May 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

10/10 Excellent

Wallace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from the beach with very easy access to the beach Great location and close to restaurants. Nice balcony too
Stayed 1 night in Apr 2023
Response from BlueSun Hotel on 3 May 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

6/10 Okay

ray

Stayed 1 night in Apr 2023
Response from BlueSun Hotel on 16 May 2023
Dear Valued Guest,Thank you for leaving a review. We’re so glad you were able to visit us at BlueSun Hotel. Our team is always working to offer the best service to our customers. We hope you’ll have a chance to come back soon.Thanks and best regardsBlueSun Hotel Team

2/10 Terrible

Nhat Tuc

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel looks nice in the app and booking website but the services and amenities are not as good as it looks. The pool is in door but only 1m deep, also smells so so bad because they use a lot chemical stuff to clean the water, no staff or towel provided at the pool area when we were there in the afternoon. The food is below average. The rooms are not well sound proofing, you can hear everything loud from the hall way both sides.
Stayed 2 nights in Apr 2023
Response from BlueSun Hotel on 24 Apr 2023
Dear Valued Guest,We appreciate your taking the time to leave a comment, and we apologize to hear about yourexperience with our product. We hold ourselves to the highest standards and haveaddressed this issue. Please give us another chance to prove ourselves sometime soon.Thanks and best regardsBlueSun Hotel Team

8/10 Good

Jo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was hreat to be over the road from the sea, though the front room was very noisy from the road traffic and people outside. Shower iver bath wouldnt suut everyone. But ok for us. Other wise good price for a nights stay.
Response from BlueSun Hotel on 20 Apr 2023
Dear Valued Guest,Thank you for taking a moment to share your experience at BlueSun Hotel. Our team is so glad to hear that you enjoyed your Trip. We look forward to seeing you again soon.Best regardsBlueSun Hotel Team

10/10 Excellent

THANH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will strongly recommend this hotento my family and all My friends.
Stayed 3 nights in Apr 2023
Response from BlueSun Hotel on 10 Apr 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

6/10 Okay

Kalya

Stayed 8 nights in Jan 2023
Response from BlueSun Hotel on 3 Apr 2023
Dear Valued Guest,Thank you for taking a moment to share your experience at BlueSun Hotel. Our team is so glad to hear that you enjoyed your Trip. We look forward to seeing you again soon.Best regardsBlueSun Hotel Team

10/10 Excellent

Nga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and service.
This is a 4 stars hotel with 7 stars service. What an incredible place. Could not recommend it enough!. Just returned from our 3 night stay. Location is amazing, Ocean front hotel, walking distance to all that My Khe, Danang has to offer. The executive connecting room was specious and clean. But the best thing about this place was the friendly and helpful service and staff. We absolutely loved our stay and could not recommend it enough. Can’t wait to return.
Stayed 3 nights in Feb 2023
Response from BlueSun Hotel on 8 Mar 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

10/10 Excellent

Laura, Inverness

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab location, view.
Stayed 3 nights in Feb 2023
Response from BlueSun Hotel on 2 Mar 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

10/10 Excellent

Danny, Ritchford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Team throughout the staff.
Stayed 2 nights in Feb 2023
Response from BlueSun Hotel on 1 Mar 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good prices. Convenient .polite employees . Will stay again when i visit Danang
Stayed 5 nights in Feb 2023
Response from Bluesun Hotel on 25 Feb 2023
Dear Valued Guest,Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to BlueSun Hotel in the near future.Best regardsBlueSun Hotel Team

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Staff are polite and helpful. Property is nice. We had a beautiful room overlooking the ocean. That definitely was most memorable. Good breakfast buffet.
Response from Bluesun Hotel on 30 Dec 2022
Dear Mr/ Ms Gary Mcdermott,Thank you again for choosing Bluesun hotel as your accommodation and taking time to share your experience! Bluesun hotel team is looking forward to seeing you in your next trip.

10/10 Excellent

Dung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd come back.
Response from Bluesun Hotel on 12 Jan 2023
Dear Bao Pham,Thank you again for choosing Bluesun hotel as your accommodation and taking time to share your experience! Bluesun hotel team is looking forward to seeing you in your next trip.

10/10 Excellent

KYUNGHWAN

Stayed 5 nights in Dec 2022
Response from Bluesun Hotel on 20 Dec 2022
Dear Mr. Barbara,Thank you again for choosing Bluesun hotel as your accommodation and taking time to share your experience! Bluesun hotel team is looking forward to seeing you in your next trip.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good location. Good breakfast. Great price.
Stayed 2 nights in Nov 2022
Response from Bluesun Hotel on 15 Nov 2022
Dear Mr./Ms. Sharon Whaley,Thank you again for choosing Bluesun hotel as your accommodation and taking time to share your experience!Bluesun hotel team is looking forward to seeing you in your next trip.

10/10 Excellent

Barbara, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character hotel that takes you crack to somewhere around 1965 - in a good way! Had everything we needed, including a good sized balcony (rare along the beachfront) with terrific panoramic views of the coastline. Great location, right across the street from the beach, with a crosswalk right at the doorstep. Crossing the street is easy. Staff were attentive and in good spirits. It’s been a couple years since covid started, so tourism is just beginning to ramp up, thus the breakfast buffet was replaced by a terrific traditional Viet breakfast on a couple days (a surprise which absolutely thrilled us), and the pool/rooftop bar weren’t operating, but again, that was ok with us. It takes money to run those things & it takes guests to bring in the money; it will all come (Vietnam only opened up to tourism six months ago). Overall, five stars! Great hotel and wouldn’t hesitate to stay again on our next trip!
Stayed 4 nights in Oct 2022
Response from Susan on 25 Oct 2022
Dear Mr. Barbara,Thank you again for choosing Bluesun hotel as your accommodation and taking time to share your experience!Bluesun hotel team is looking forward to seeing you in your next trip

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Ben

Stayed 5 nights in Aug 2022

10/10 Excellent

Thuy

Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2020
Response from Bluesun Hotel on 12 Mar 2020
Dear Our Valued Customer, BlueSun Hotel would like to express our sincere gratitude to you for choosing our hotel and providing your feedback. We are happy to see how much you enjoyed your stay at our hotel. We have been making ceaseless efforts every day to provide the best customer service quality. We hope to welcome you back in your next trip in Danang. Wishing health and success to you! Yours sincerely, Bluesun hotel

10/10 Excellent

RobertRodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view and serive the hotel provided, it was an experience that i hope to see Again. Looking forward to my next trip to Vietnam.
Stayed 5 nights in Mar 2020
Response from Bluesun Hotel on 12 Mar 2020
Dear Mr Robert Rodriguez, BlueSun Hotel would like to express our sincere gratitude to you for choosing our hotel and providing your feedback. We are happy to see how much you enjoyed your stay at our hotel. We have been making ceaseless efforts every day to provide the best customer service quality. We hope to welcome you back in your next trip in Danang. Wishing health and success to you! Yours sincerely, Bluesun hotel

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right across from beach. Blue Sun has very friendly and helpful staff and clean rooms.
Stayed 1 night in Dec 2019
Response from BlueSun Hotel on 4 Jan 2020
Dear Valued Customer, BlueSun Hotel would like to express our sincere gratitude to you for choosing our hotel and providing your feedback. We are happy to see how much you enjoyed your stay at our hotel. We have been making ceaseless efforts every day to provide the best customer service quality. We hope to welcome you back in your next trip in Danang. Wishing health and success to you! Yours sincerely, Bluesun hotel

10/10 Excellent

Kelly, Toronto, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location ,service and breakfast. Beautiful view of the sunrise and the beach from balcony .
Stayed 5 nights in Aug 2019
Response from Bluesun Hotel on 24 Aug 2019
Dear Mr./Ms. Kelly BlueSun Hotel would like to express our sincere gratitude to you for choosing our hotel and providing your feedback. We are happy to see how much you enjoyed your stay at our hotel. We have been making ceaseless efforts every day to provide the best customer service quality. We hope to welcome you back in your next trip in Danang. Wishing health and success to you! Yours sincerely, Bluesun Hotel

6/10 Okay

Verified traveller

Liked: Cleanliness
Initially the size of the rom we were given on our arrival was much smaller that the one we paid for. It was only when we made a complain and after the first night when we were moved to a reasonable size room. However this one was facing the back and literally 2 meters away from the following building... it was like being in a cave.
Stayed 3 nights in Jul 2019
Response from Bluesun Hotel on 4 Aug 2019
Dear Mr. JORGE FRANCISCO MORILLAS TRAVE, Thank you for choosing our hotel and taking the time to share your feedback. We would like to apologize for any inconvenience may have caused you on your vacation. According to your feedback, we would like to explain as follows: As your reservation, you booked one Deluxe Double with a partial sea view (25m2). And you are given the right type of your room. The information about the rooms (room type, size, view, room rate…) are clearly published on our website as well as the Internet. You have been changed to the room which has the same price and a wider size but the view was limited. Our hotel has 5 different room types. If you would like to stay in a larger room ranging from 35 m2 to 55 m2 and with ocean view (VIP room, VIP Family room…), the options are always open. We do hope to welcome you back in nearest day. Wishing health and success to you! Yours Sincerely, Bluesun Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Nice and clean toilet. My room got nice view of the beach.
Stayed 2 nights in Jul 2019
Response from Bluesun Hotel on 13 Jul 2019
Dear Valued Customer, BlueSun Hotel would like to express our sincere gratitude to you for choosing our hotel and providing your feedback. We are happy to see how much you enjoyed your stay at our hotel. We have been making ceaseless efforts every day to provide the best customer service quality. We hope to welcome you back in your next trip in Danang. Wishing health and success to you! Yours sincerely, Bluesun Hotel