View from room

Reviews of Satya Da Nang Hotel

4 out of 5
Satya Da Nang Hotel
155 Tran Phu Street, Hai Chau District, Da Nang

Reviews

8.8

Excellent

Rating 10 - Excellent. 326 out of 613 reviews" "
Rating 8 - Good. 196 out of 613 reviews" "
Rating 6 - Okay. 60 out of 613 reviews" "
Rating 4 - Poor. 22 out of 613 reviews" "
Rating 2 - Terrible. 9 out of 613 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wei Loong Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is the best. Near to Han market, massage, cafes, eateries.
Stayed 3 nights in Feb 2024
Response from SATYA DANANG HOTEL - “A Retreat Coner in The City” on 11 Mar 2024
Dear Mr/Ms. Wei Loong Gregory!Warm greetings from SATYA DANANG HOTEL!Thank you very much for kindly taking the time to write your excellent review. It was great having you as our treasured guests. We are delighted that our service was to your satisfactory, and are very much grateful for your top rating. We will, definitely, keep it up and continue offering guests the most excellent service. We look forward to welcoming you back to Satya soon.Sincerely,Jolie Pham (Ms.) - Sales Manager

10/10 Excellent

Gwen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from SATYA DANANG HOTEL - “A Retreat Coner in The City” on 11 Mar 2024
Dear Mr/Ms. Gwen,Thank you for taking your time to post a thorough insight on our Satya Da Nang Hotel!We are delighted to learn that you had a nice stay with us. Your sharing here did put a smile on our team’s faces, encourage them to try harder and ensure the bests are given to our guests at all times.Once again, thank you very much for your visit. We look forward to having the opportunity of welcoming you back for another stay very soon!Wish you all the best!Best regard,Satya Da Nang Hotel

8/10 Good

Tan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are very polite and welcoming. The room was clean, the shower stall was surrounded with glasses so the bathroom floor was not slippery. The central air conditioner was not cool enough in the afternoons. The location was great with walking distance to Hân Market, Sin Tra night market, dragon bridge, Pink Church, cafés and restaurants. The restaurant was clean and open with a tiny swimming pool and children play ground. The food selections were low on our second breakfast buffet. I appreciate Nghiệm with his farewell when checking out. Thanks everyone!
Stayed 2 nights in Jan 2024
Response from SATYA DANANG HOTEL - “A Retreat Coner in The City” on 29 Feb 2024
Dear Tan,Greetings from SATYA DANANG HOTEL!On behalf of my entire team, I thank you for choosing to stay at SATYA DANANG HOTEL as your “Home away from Home” .We are very delighted to know you left with such a memorable and wonderful impression regarding to our hotel’s fabulous location. I will pass your compliments to staffs and be sure that the whole team are made aware of your kind words.We also look forward to welcoming you back to SATYA DANANG HOTEL, once you’re ready and able to travel again.Yours sincerely,Jolie Pham (Ms.) - Sales Manager

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well situated in Hue - in the middle of the shops and restaurants and very close to the river. Very friendly staff who were really helpful with travel arrangements, finding a taxi for the day, and sorting out any requests that we had. Nice views of the river from our balcony. Highly recommended.
Stayed 2 nights in Jan 2024
Response from SATYA DANANG HOTEL - “A Retreat Coner in The City” on 29 Feb 2024
Dear Mr/Ms. Catherine ,Thank you for taking your time to post a thorough insight on our Satya Da Nang Hotel!We are delighted to learn that you had a nice stay with us. Your sharing here did put a smile on our team’s faces, encourage them to try harder and ensure the bests are given to our guests at all times.Once again, thank you very much for your visit. We look forward to having the opportunity of welcoming you back for another stay very soon!Wish you all the best!Best regard,Satya Da Nang Hotel

10/10 Excellent

MaryLu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, the hotel was centrally located, and it was very clean.
Stayed 1 night in Jan 2024
Response from SATYA DANANG HOTEL - “A Retreat Coner in The City” on 29 Feb 2024
Dear Mr/Ms. MaryLu!Warm greetings from SATYA DANANG HOTEL!Thank you very much for kindly taking the time to write your excellent review. It was great having you as our treasured guests. We are delighted that our service was to your satisfactory, and are very much grateful for your top rating. We will, definitely, keep it up and continue offering guests the most excellent service. We look forward to welcoming you back to Satya soon.Sincerely,Jolie Pham (Ms.) - Sales Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not My Cup of Tea
The room was decent but in definite need of an update. We stayed in the "penthouse" suite, which was located at the very end of a dark and dreary hallway that smelled awful like a septic tank at all times. I think it was right next door to housekeeping too because we would hear the chatter among the workers. Beware there is limited hot water, so you will have to stagger showers throughout the day if there are multiple people in the room. That was frustrating, but we made the most of our stay though. The front desk staff were very nice and accommodating. I mentioned about the hot water issue and they did the best they could. My family's flight was delayed and they allowed us to keep the room a few extra hours past check out time, which was very nice of them.
Stayed 4 nights in Dec 2023
Response from SATYA DANANG HOTEL - “A Retreat Coner in The City” on 29 Feb 2024
Dear Valued Guest,Warmest Greetings from SATYA DANANG HOTEL!Thank you so much for your stay and your kind comments for us!So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for our guests’ satisfaction. Thank you so much for your stay and Leave a sincere review for us!And we are so sorry for the problem in your room. We have checked and fixed these problems, and so far everything is good.We are always listening and improving issues to bring a most comfortable and happy holiday for the guest.Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable!Wish you all the best!Best regards,Satya Hotel Team!

10/10 Excellent

JUN

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
Staff are very nice and helpful, great location right in the city center. A short walk to the Dragon bridge and the night market. Would definitely recommend this Hotel.
Stayed 1 night in Nov 2023

8/10 Good

David

Liked: Amenities
Room is a bit small and river view was obstructed by neighboring buildings. Could not even see the dragon bridge.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine and good value for money. Staff were very friendly and helpful. Unusual feature in a large building was the corridors were not air conditioned. All other features of hotel facilities were very good The breakfast offering was very good. A couple of channels on tv were in English which is always nice. Easy walking distances to two bridges and the cheap shopping market was 100m away. A short grab or taxi trip necessary to get to the beach which was nice but nothing much else to do or see there but enjoy the beach. 10 km to Marble mountain and is a must see in Da Nang. 140k dong (A$10) each way in a grab(uber). No complaints with this hotel from me.
Stayed 2 nights in Aug 2023

6/10 Okay

Tri

Liked: Property conditions & facilities
It’s in a good location
Stayed 3 nights in Jul 2023

4/10 Poor

wan jin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The receptionist at the lobby was really unpleasant and not welcoming at all. Promised to deliver our luggage to our room but we waited for more than half an hour and nothing was received. My bf ended up going down to lobby and took the luggage himself.
Stayed 1 night in Mar 2023
Response from SATYA DANANG HOTEL on 10 Apr 2023
Dear Mr/Ms. wan jin !Warmest Greetings from Satya HotelThank you for taking your time to post a through insight on our Satya Hotel!So great to hear that you loved and enjoyed our hotel . Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for our guest's satisfaction. In addition, we will try us best to improve our service especially breakfast to rise the level of guest's satisfaction.We hope to welcome you back to hotel later next time for another pleasant visit.Wish you all the best!Best regards,Satya Hotel.

8/10 Good

Bao-tt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean service is so ok but hotel look very nice and new
Stayed 3 nights in Feb 2023

10/10 Excellent

HARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location
Lovely hotel with excellent location. Staff are friendly and helpful.
Stayed 3 nights in Feb 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We had a pleasant stay. The location is very central and the rooms are very functional. My mom especially enjoyed how cozy it felt.
Stayed 4 nights in Jan 2023
Response from SATYA DANANG HOTEL on 20 Feb 2023
Dear Mr/Ms. Tina,Warmest Greetings from Satya Hotel!Thank you so much for your stay and your kind comments for us!So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for our guests’ satisfaction.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us with kindest regards.Wish you all the best!Best regards,Satya Hotel.

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The riverview was not really a river view. You will see the river in the tiny corner between couple of buildings Great location, fine food. Will consider coming again
Stayed 1 night in Jan 2023

8/10 Good

an

Stayed 5 nights in Jan 2023

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay
Great location. Good breakfast. Check in 24/7
Stayed 1 night in Jan 2023

8/10 Good

Gordon Yu Kai

Travelled with family
Liked: Cleanliness, staff & service, amenities
Is very close the con market, location is excellent. But the toilet is very small.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Choice in Central Da Nang
Satya hotel was in a good location in the center of Da Nang near to the river and Dragon Bridge. Restaurants, coffee shops and a large market (as well as other shopping) were nearby. The rooms seemed fairly insulated from the noise of the major road out front. However, higher floors would fare better. Balconies for rooms on the river side had furnishings, but those on the road had no seating and were constricted partially view-wise by the three-dimensional grillwork of the facade. The bedrooms and bath were good-sized, nice, modern, and very clean with typical amenities for this tier of hotel. Service was overall courteous and prompt, however, there was a good amount of inconsistency in the staff's command of English. Food was above par, but with fairly standard selections. In all, I'd say a good value for money. Would recommend, particularly for singles or couples.
Stayed 2 nights in Nov 2022

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location nice large clean room
Stayed 2 nights in Dec 2022

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Arlan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Amazing hotel in the heart of city, friendly staff, value for money, highly recommended.
Stayed 3 nights in Nov 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A little disappointed , they do not have iron and iron board at all. No umbrella available when I want to borrow. It is not suitable for business trip
Stayed 3 nights in Oct 2022

4/10 Poor

Cheepink

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Not worth the money
Breakfast were pathetic, room sound insulation were terrible. I am avid traveller, and the money I have paid {us76} does not match the value.
Stayed 2 nights in Jul 2022
Response from SATYA DANANG HOTEL on 14 Sept 2022
Dear Cheepink ,Greetings from SATYA DANANG HOTEL!We are delighted to have you stayed with us during your recent vacation in this lovely Danang City and taking the time to tell us about your experience.We want you to feel welcomed, relaxed, and happy from the moment you arrive in the “lovely and friendly city”, Danang. My team & I take great pride in our work, truly wanting all our guests to have a great holiday, and discover what unique and amazing places Satya Danang Hotel, and Danang, truly are.We appreciate your sharing your concerns. Please rest assured that we will look into this issue and put every effort into improving our service in the needed areas.Wishing you safe travels, and thanking you for sharing your experience so that we can improve. We hope you would give us an opportunity to better serve in the near future.Warmest regards,Jolie Pham (Ms.) - Sales Manager

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Room comfort
Bathroom
No bathroom door made it uncomfortable.
Stayed 1 night in Feb 2022
Response from SATYA TEAM on 25 Apr 2022
Dear Scott On behalf of Hotel Management Board, we would like to say thanks for your review. Although there were some inconvenience caused by the bath room, We hope that you will be sympathetic with us . We will try our best to improved our service day by day better. Again, how wonderful it was for having chance to meet and serve you recently. We, Satya Da Nang Hotel entire Team looks forward to your return soon again and hope next coming trip will be more exciting than previous ones. Best regards, SATYA TEAM

10/10 Excellent

thi hong phuong

Stayed 2 nights in Jan 2021
Response from SATYA TEAM on 25 Apr 2022
Dearest Valued guest Warmest greetings from Satya Hotel! Thank you so much for gaving us the highest score on Hotels.com. which shows that your stay with us was wonderful. And we are happy to know that you was totally satisfied with our Hotel. We – Satya team are really appreciate your feedback and looking forward to welcoming you in the near future to enjoy a more memorable stay than previous one. Thanks and best regards SATYA TEAM.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
1. Staff at the reception were friendly and helpful. 2. Everything is done quickly, especially upon check in and check out. 3. There had not many options for breakfast. 4. The only thing that needs to be paid attention is checking your room amenities and mini bar right after you receive the room. My case got an incorrect quantity stuff in mini bar list, which included more than what I saw in it (2 bottles of mineral water). However, after I called reception, the issue was solved immediately with the correct list.
Stayed 1 night in Jan 2021
Response from SATYA TEAM on 25 Apr 2022
Dearest Value guest, Warmest greetings from Satya Hotel. We are grateful to you for taking time to tell us your impression regarding your recent stay on Hotels.com. How fabulous to see that we would have chance to welcome you . Guest kind-hearted feedback like yours that is a real encouragement to us to offer our best service possible. WWe will notice to check amenities and so sorry you for this. It would always be our pleasure to meet and serve you. We are looking forward to your next return very soon for another memorable stay. We wish you all the best!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. It was within easy walking distance to some attractions, shopping and excellent restaurants.
Stayed 2 nights in Mar 2020
Response from SATYA TEAM on 25 Apr 2022
Dearest Valued guest, Warmest greetings from Satya Hotel! Thank you very much for choosing us among other hotels in Danang for your recently holiday. We much appreciate to you for taking the time to share us such a wonderful feedback and We are extremely pleased to learn that your overall stay with us was brilliant. Customer's encouraging comments/feedbacks are a great motivation to give us even more enthusiasm in maintaining chances our efforts to offer excellence services. Again, it was really a great pleasure to be as your service and hopefully that we would have another time to welcome you back to Danang City soon. Have a nice day ahead! Thanks and best regard

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2020
Response from SATYA TEAM on 25 Apr 2022
Dearest Valued guest Warmest greetings from Satya Hotel! Thank you so much for gaving us the highest score on Agoda which shows that your stay with us was wonderful. And we are happy to know that you was totally satisfied with our Hotel. We – Satya team are really appreciate your feedback and looking forward to welcoming you in the near future to enjoy a more memorable stay than previous one. Thanks and best regards SATYA TEAM.

6/10 Okay

Jackie

Travelled with partner
Liked: Staff & service
Beds were rock hard but have yet to find a plush mattress during our travels. Breakfast was poor. Only enjoyable part of the stay was the staff who were very friendly and helpful.
Stayed 2 nights in Mar 2020
Response from SATYA TEAM on 25 Apr 2022
Dear Jackie On behalf of Hotel Management Board, we would like to say thanks for your review. Although there were some inconvenience caused, We hope that you will be sympathetic with us . We will try our best to improved our service day by day better. Again, how wonderful it was for having chance to meet and serve you recently. We, Satya Da Nang Hotel entire Team looks forward to your return soon again and hope next coming trip will be more exciting than previous ones. Best regards, SATYA TEAM

10/10 Excellent

Danny, Darwin Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, nice staff, nice hotel, nice breakfast, just a shame that the corona virus slow down has hit a lot of hotels hard causing them to cut some services like closing the restaurant, but this is understandable.
Stayed 4 nights in Mar 2020
Response from SATYA TEAM on 25 Apr 2022
Dearest Danny Warmest greetings from Satya Hotel! Thank you so much for your time sharing us your review and gave us the highest score on Expedia which shows that your stay with us was wonderful. And we are happy to know that you was totally satisfied with our Hotel. We – Satya team are really appreciate your feedback and looking forward to welcoming you in the near future to enjoy a more memorable stay than previous one. Thanks and best regards SATYA TEAM.

10/10 Excellent

John, Ho Chi Minh City

Liked: Cleanliness, staff & service
Lovely hotel, clean, comfortable, great location. No restaurant right now, but the buffet style breakfast was more than adequate, both quality and variety. The staff, all of the staff was great.
Stayed 3 nights in Mar 2020
Response from SATYA TEAM on 25 Apr 2022
Dearest Valued guest Warmest greetings from Satya Hotel! Thank you so much for your time sharing us your review and gave us the highest score on Expedia which shows that your stay with us was wonderful. And we are happy to know that you was totally satisfied with our Hotel. We – Satya team are really appreciate your feedback and looking forward to welcoming you in the near future to enjoy a more memorable stay than previous one. Thanks and best regards SATYA TEAM.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a convenient location. All staff are very nice and helpful, we are enjoy that two days in the hotel.
Stayed 2 nights in Feb 2020
Response from SATYA TEAM on 25 Apr 2022
Dear Valued Guest, Warmest greetings from Satya Da Nang Hotel, It is our appreciation to you for taking time to tell us your impression regarding your recent stay on Expedia We – Satya team always feel so proud to receive such a kind – hearted review like yours. We look forward to having another chance to host your return in Da Nang soon. Thank you and best regards, SATYA TEAM

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend!
We had a great stay! The rooms had everything we needed. All of the staff were friendly and very customer focused. The front desk people were very helpful with booking a tour, and any transportation or directions we asked about. The breakfast buffet was fantastic. Very good value and would definitely recommend. Great location in Danang to see sights.
Stayed 3 nights in Feb 2020
Response from SATYA TEAM on 25 Apr 2022
Dearest Joanne, Warmest greetings from Satya Hotel ! It is great to have chance meeting and serving you at Satya . We glad to learn your feedback regarding to your recent stay by sharing experiences on Hotels.com. Your great comments which makes us motivation to improve our service day by day. Your review has been shared to our whole team, Once again, thank you for your precious time and Wish you a great day and look forward to your next visit in Danang. Best regards

8/10 Good

Tim, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location in the centre of da nang. Staff very helpful.
Stayed 2 nights in Feb 2020
Response from SATYA TEAM on 25 Apr 2022
Dearest Valued Guest! Greetings from Satya Da Nang Hotel. Thank you so much for choosing the hotel and appreciate your taking time to post an excellent review of “Great location and staffs” on Expedia. We are very proud that you had a great experience with the hotel from all departments, especially services delivered. Once again, thank you and we hope to have chance to welcome you back at the soonest. Kind regards, SATYA TEAM

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done
Fantastic are last day/night in Vietnam should have stayed longer at Satya was absolutely fantastic. Service excellent
Amazing view from Dragon Bar
View from Dragon Bar
Great Cocktails
View from Dragon Bar
Stayed 1 night in Jan 2020
Response from SATYA TEAM on 25 Apr 2022
Dearest Peter Warmest greetings from Satya Hotel! Thank you so much for your time sharing us your review and gave us the highest score on Hotels.com which shows that your stay with us was wonderful. And we are happy to know that you was totally satisfied with our Hotel. We – Satya team are really appreciate your feedback and looking forward to welcoming you in the near future to enjoy a more memorable stay than previous one. Thanks and best regards SATYA TEAM.

10/10 Excellent

DOUGLAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice urban boutique hotel in a prime location right in the heart of Da Nang. Easy walk to the riverfront, the Han Market, and the Dragon Bridge and Han River Bridge. Staff was very helpful with restaurant and karaoke recommendations.
Stayed 1 night in Jan 2020
Response from SATYA TEAM on 25 Apr 2022
Dearest Valued guest Warmest greetings from Satya Hotel! Thank you so much for your time sharing us your review and gave us the highest score on Hotels.com which shows that your stay with us was wonderful. And we are happy to know that you was totally satisfied with our Hotel. We – Satya team are really appreciate your feedback and looking forward to welcoming you in the near future to enjoy a more memorable stay than previous one. Thanks and best regards SATYA TEAM.

10/10 Excellent

Katrina

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from SATYA TEAM on 25 Apr 2022
Dearest Valued guest Warmest greetings from Satya Hotel! Thank you so much for gaving us the highest score on Agoda which shows that your stay with us was wonderful. And we are happy to know that you was totally satisfied with our Hotel. We – Satya team are really appreciate your feedback and looking forward to welcoming you in the near future to enjoy a more memorable stay than previous one. Thanks and best regards SATYA TEAM.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from SATYA TEAM on 25 Apr 2022
Dearest Valued guest, Warmest greetings from Satya Hotel! Thank you very much for choosing us for your recently holiday. We much appreciate to you for taking the time to share us such a wonderful score on Hotels.com. Your score will be a great motivation for us to try day by day to offfer the best service to all our guests. Once again, thanks so much and look forward to having a chance to welcome back you to Satya Hotel. Kind regards. SATYA TEAM

8/10 Good

Pink

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The staff are nice and friendly.
Stayed 1 night in Nov 2019
Response from SATYA TEAM on 25 Apr 2022
Dearest Valued guest, Warmest greetings from Satya Hotel! Thank you very much for choosing us for your recently holiday. We much appreciate to you for taking the time to share us such review and wonderful score on Expedia. Your review will be a great motivation for us to try day by day to offfer the best service to all our guests. Once again, thanks so much and look forward to having a chance to welcome back you to Satya Hotel. Kind regards. SATYA TEAM

8/10 Good

Fanny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel and good services. Will stay again on next visit. 😊
Stayed 2 nights in Nov 2019
Response from SATYA TEAM on 25 Apr 2022
Dearest Valued Guest, Warmest greetings from Satya Hotel ! It is great to have chance meeting and serving you at Satya . We glad to learn your feedback regarding to your recent stay by sharing experiences on Hotels.com. Your great comments which makes us motivation to improve our service day by day. Your review has been shared to our whole team, Once again, thank you for your precious time and Wish you a great day and look forward to your next visit in Danang. Best regards SATYA TEAM

10/10 Excellent

Tan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is strategically located next to the Han market and surrounded by many good eateries. It is also a short walk to the supermarkets such as Big C and Jolly mart. It is also within walking distance to tourist attractions such as Cham Museum and Dragon Bridge. The hotel staff is also very helpful and friendly and the breakfast spread consists of many varieties and is delicious.
Stayed 4 nights in Nov 2019
Response from SATYA TEAM on 25 Apr 2022
Dear TAN, Warmest greetings from Satya Da Nang Hotel, It is our appreciation to you for taking time to tell us your impression regarding your recent stay on Expedia We – Satya team always feel so proud to receive such a kind – hearted review like yours. We look forward to having another chance to host your return in Da Nang soon. Thank you and best regards, SATYA TEAM

10/10 Excellent

Foo Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from SATYA TEAM on 25 Apr 2022
Dearest Foo Chong Warmest greetings from Satya Hotel! Thank you so much for gaving us the highest score on Agoda which shows that your stay with us was wonderful. And we are happy to know that you was totally satisfied with our Hotel. We – Satya team are really appreciate your feedback and looking forward to welcoming you in the near future to enjoy a more memorable stay than previous one. Thanks and best regards SATYA TEAM.

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from SATYA TEAM on 25 Apr 2022
Dearest Valued guest Warmest greetings from Satya Hotel! Thank you so much for gave us the highest score on Hotels.com which shows that your stay with us was wonderful. And we are happy to know that you was totally satisfied with our Hotel. We – Satya team are really appreciate your feedback and looking forward to welcoming you in the near future to enjoy a more memorable stay than previous one. Thanks and best regards SATYA TEAM

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from SATYA TEAM on 25 Apr 2022
Dear Valued guest On behalf of Hotel Management Board, we would like to say thanks for your review. Although there were some inconvenience caused, We hope that you will be sympathetic with us . We will try our best to improved our service day by day better. Again, how wonderful it was for having chance to meet and serve you recently. We, Satya Da Nang Hotel entire Team looks forward to your return soon again and hope next coming trip will be more exciting than previous ones. Best regards, SATYA TEAM

6/10 Okay

ScooterRides

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upon checking I felt rushed by the staff although we had to wait 2 hours for room to be ready. Room itself was good but the safety box was not secured to anything. The breakfast area was excellent and good service. We used the new spa service at the hotel and will review that separately but the quality of masseuse was average for my spouse and poor for me. Front desk gave conflicting instructions on how to use phone in room for local calls. 4 different staff gave 4 different answers. Eventually determined we could not call local business from room. Had to use phone at front desk where everyone could hear your conversation. In the end I added minutes to my cell and used that. Then front desk ordered boat ride tickets for us and I paid cash. When time arrived to pickup tickets, a different staff insisted we pay again. Guess there was no documentation to prove that we already paid. In the end I will give 3 stars but front desk staff should receive 2 stars. We will not stay here again on our next visit.
Stayed 2 nights in Oct 2019
Response from SATYA TEAM on 25 Apr 2022
Dear ScooterRides On behalf of Hotel Management Board, we would like to say thanks for your review. We are so sorry for what happened in during your stay at Satya Hotel. Although there were some inconvenience caused , We hope that you will be sympathetic with us . We will try our best to improved our service day by day better. Again, how wonderful it was for having chance to meet and serve you recently. We, Satya Da Nang Hotel entire Team looks forward to your return soon again and hope next coming trip will be more exciting than previous ones. Best regards, SATYA TEAM

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service and very modern clean rooms
Stayed 1 night in Oct 2019
Response from SATYA TEAM on 25 Apr 2022
Dearest Valued Guest! Greetings from Satya Da Nang Hotel. Thank you so much for choosing the hotel and appreciate your taking time to post an excellent review of “Great location, service, and accommodations” on Expedia. We are very proud that you had a great experience with the hotel from all departments, especially services delivered. Once again, thank you and we hope to have chance to welcome you back at the soonest. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful and friendly staff, modern and clean room
Stayed 3 nights in Oct 2019
Response from SATYA TEAM on 25 Apr 2022
Dearest Valued guest Warmest greetings from Satya Hotel! Thank you so much for your time sharing us your review and gave us the highest score on Expedia which shows that your stay with us was wonderful. And we are happy to know that you was totally satisfied with our Hotel. We – Satya team are really appreciate your feedback and looking forward to welcoming you in the near future to enjoy a more memorable stay than previous one. Thanks and best regards SATYA TEAM.