This is not a four star hotel by far! We knew we were in trouble when the couple in front of us wanted a refund as the room was not as described. Pictures on their site is not what the property exactly looks like. The outside area is run down, trash overflowing, dog feces everywhere. They had one valet person working on a Saturday night. As you can imagine we waited for some time to have our car parked. The rooms: carpet in the bedroom area was stained and not vacuumed. Window sills dirty, bathroom door paint was peeling and looked dirty and 100 years old, sink counter had 2 little glass diamond things stuck on it. Vents were rusty. Room overall smelled old and musty. The Balcony, we had a view of homeless urban camping down the street. Not at all worth the $200 we paid to stay in a Jr Suite for one night. We were unable to cancel since we booked thru Expedia and missed our window of cancellation the day before. Who knew this property really looked the way it was. Super disappointed as this was our first getaway in over a year since the pandemic started. Would not recommend this hotel at all. Way too many hotels in the downtown area that take more pride in their properties and actually feels like a 4 star stay!