Berlin Kaufhaus des Westens Hotels

"Great property. Fantastic location!"

"Lovely hotel. Might want to ask for extra pillows. Tea/coffee in room for day1 only"

"clean room, but may as well just save an extra couple of bucks and stay at the budget next door. no mini fridge or safe, basically a budget room. "

"Clean room and good location. However, they did not make the bed and change the towels"

"Staff was very friendly, check in process was super easy, and room was kept cool by the windows which also provided ample natural light. "

"clean"

"Really disappointing stay. We booked for a spa stay. We accepted a less ideal location in return for the services and ended up trekking miles for no benefit. We were emailed 2 days before travelling and told the spa was closed. I called and the staff member said it would all reopen by the time we arrived. When we got there only the pool was open. No apologies. Mould in the bathroom, rusty radiator, badly damaged headboard, aircon was turned off because of the time of year - despite it being an unusually warm week. There was one milk sachet in the bedroom, which wasn’t replaced for the entirety of the stay so we had to go out and buy it. Used cups weren’t replaced so we were washing up. The place was soulless and unfriendly. I would recommend anyone goes elsewhere."

"Just a little bit aged, and the ladder for the bunk bed fell off with my kid on it :-("

"Clean room, great staff, good location, fantastic breakfast. "