伦敦切尔西港设计中心附近酒店

“I stayed for two nights. The room was very spacious and comfortable.The reception and concierge team were friendly. I ordered room service for all my meals and the food was consistently great. Unfortunately, the spa experience, which was a key reason I chose the hotel, was a major disappointment. The spa reception team were friendly and recommended a hot stone massage, but I was instead given what seemed to be a standard full body massage. It felt more like a body rub than a proper treatment. I……

“Great location, so close to the tube. Wonderful staff really helpful and welcoming. Room was a great standard and really comfortable. We will definitely stay there again”

“Todo perfecto, pero se podría mejorar que falta: secadora de cabello, bote de basura y trapo de cocina ”

“great location, delicious breakfast and excellent breakfast service. The room is a bit cold. it is a little bit tiny but it is close to tube station and you could choose something bigger but far away from the station. present surprise if you like drinks. ”

“The location is far from the overgound/underground. The room is stuffy. The shower head is weak. The room is dark. I felt like this hotel is 3 stars rather than 5. ”

“Good location”

“Convenient location, nicely appointed room.”

“歐洲最差的酒店，住了2個晚上。 房間很小枱，很難放東西。地毯老舊，酒店早餐貴，但食物選擇小。 地鐵站搬行李不方便，因為沒升降機。 總結：職員態度差，房間浴室門壞了，說好換，但職員一個推一個，最後沒有換。 第一天浴室房門不能關上，職員沒有上來協助，只送了明天2份早餐劵給我們，由於當日房滿了，前枱說明天早上再安排換房。 第2天早上，2位職員說我們不用搬行李，晚上回來時行李會安排好在新房間。 但第2天晚上，男職員說由於房間滿了及有維修職員上房維修了門，所以沒有換房間。但我們回到房間發現門都是很難推開，不覺得職員有維修。男前枱職員上來都覺得不容易開。他又說送早餐，但我們拒絕。要求見經理。他說明天早上我們一定看到經理，晚上沒有經理。 第3天早上，最惡劣的肥胖前枱女職員，態度最惡劣，不給我們見經理，對此事沒有道歉，還說沒有職員說我們可以換房，真的十分生氣。所以我們回房了 過了30分鐘 ，check out時，經理出現，有和我們道歉。但覺得其他普通職員完全不知在做什麼，服務態度差，安排差，如果一早沒有房間，不應說可以換。 絕對不會再住此酒店，惡劣的體驗”

“Overall, the hotel location in London was great and the staff were generally polite and helpful. The room was comfortable and our stay started well. However, I did experience an unfortunate situation during my stay. At one point my personal hygiene bag disappeared from the room and was later returned after I reported it, possibly having been accidentally discarded by housekeeping. Later during the stay, a gold ring that I had left on the nightstand went missing from my room. Aside from this……