「Generally a good hotel and the staff were friendly. Breakfast was very good.
Our family room looked very tired. In particular, the carpet, net curtains and bathroom sink need to be replaced and modernised.」
「Staff was kind and helpful. Our room was odd to get to going up the stairs then down the stairs. No A/C so windows open… except open to a bar right outside which was loud until 3am. Yikes. Wonderful location next to the promenade and shops. Good food options around too. TV was small. Bar area had broken drafts for the beer. Breakfast was so/so but they would make you eggs however you’d like fresh, so that was nice.」
「SMELLY oil fills the room in the evening from outside
MOULDY bath mats
LEFT OVER FOOD on top of WARDROBE ( probably a week old )
Previous GUEST card with name & signature left in drawer
THICK DUST around TV & HAIRDRYER
FILTHY CHAIR
STAINED BEDSIDE UNITS
NO FREE TOILETRIES
TOILET ROLLS FROM PREVIOUS GUEST
ELECTRIC SWITCH HANGING LOOSE!!!!!!!
3 VISITS with MANAGEMENT
NO ROOM CHANGE
NO REFUND
Lucky me only 1 Night stay」
「Lovely hotel on the sea front. The staff were welcoming, friendly and helpful. Shops, restaurants, steam railway all within walking distance. The breakfast was excellent. The complimentary soft drinks and snacks were a nice touch. Room was adequate for a 1 night stay, lovely bathroom & comfortable bed. Would return again and recommend to others」
「I received a warm welcome at reception and was able to store my bag until it was time to check-in, later in the day. My room had a sea view and was clean, tidy and contained everything I required during my visit. I'd happily stay here again on any future visits to the Isle of Man.」
「The room is clean and tidy. The breakfast is good with different options. The hotel is a little bit far from the ferry pier, it takes about 25 mins to walk there. If you have luggage, you'd better call a taxi, the taxi fare is reasonable anyway. 」
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