London Down House Hotels

"Staff on the front desk were very friendly and welcoming. Room was well cleaned and the bed was comfortable. There was a little bit of traffic noise/cool air coming in from around the window frames but considering that it's in a service area on the M25, the noise reduction wasnt bad. Food obtained from the services opposite but you can buy a few small bits from the reception which can be useful"

"Perfect one night get away. We had a throughly awesome stay in this beautiful hotel. We didn’t have dinner here as had plans in westerham but the super staff were so helpful and attentive when we arrived and ensured us we would be able to get into the hotel even if the restaurant door was closed. We returned from our evening in westerham to the door being closed but a rear door accessing the hotel part of the building. A quiet relaxing sleep in our suite was perfect end to our evening. Breakfast was amazing!!! Fresh juice and coffee and a fry up. What more could you want on a Saturday morning. We will 100000% be returning. "

"Car park a little confusing,pay and display machine in car park had to go to reception to ask if I needed to pay or not"

"Very welcoming staff! I had a very early morning and they arranged food for me to take. Sloe gin and whiskey room will be something I’ll try on my next visit "

"Lack of basic stuff "

"The property was directly across street from main train station which takes you into London. Family room too small for family of four. No space to walk around bed. Expected 2 twin beds and a double bed but got one twin bed and a cot which was between the twin and double bed and you had to crawl across bottom of bed to stand on whatever space that was not occupied by suitcases. This should be a triple room rather than a quadruple family room "