「I was looking for a hotel in the outskirts of Sofia and after reading reviews for other properties - same stars category but with much lower ratings I picked up this one. It did not disappoint.
We booked a standard room but we were upgraded - I had a personal occasion and this was a nice touch. The staff was kind and attentive. Our room was bigger that the rest on the floor, it looked well maintained although a little outdated. Bathroom had a bath-tub and was big enough. The bed was quite huge....
「Amazing hotel, excellent and friendly staff.
Very nice and clean inside.
There’s still a bit of work to be done outside, considering that the hotel opened November last year after
renovations.
Impressive management.
」
「Super Unterkunft mit sehr nettem Gastgeber, der viel über die Geschichte Bulgariens erzählen kann und auch gerne Tipps für Sehenswürdigkeiten und Restaurants gibt. Wir hatten eine super Zeit. Die Lage ist auch sehr praktisch, das historische Zentrum ist zu Fuß oder mit Straßenbahn/U-Bahn super zu erkunden.」
「Smooth check-in, free bottled water, capsule coffee, tea and snacks. Great location, close to restaurants and supermarket.
Sound insulation is not good but acceptable.」
「We have a very late arrival flight so self check-in was a great option.
The room is spacious and clean, the beds are comfortable and the bathroom is very convenient. Great location!
The only drawback - we arrived at 1 a.m. in the winter and the heating in the room was not switched on, so it took some time to warm up the room. We managed to turn the heater by ourselves, however it would be better if there are some (printed) instructions about this for other late guests or the management turn on...
「It’s great that we got free upgrades for 2 nights. The service is also good. The only thing which might need improvements is the daily room cleaning.」