"We stayed at Margaritaville Beach House Key West for three nights and had a mix of positives and challenges. The staff was welcoming, the restaurant was good, and the shuttle service to Old Town made getting around easy.
Unfortunately, we did not have hot water during our stay, which was disappointing. We were told it was being worked on, but it was not resolved before we left. We also experienced issues with the room, including blinking smoke detectors and an AC unit that ran constantly.
The resort did refund our resort fees, which we appreciated, but clearer communication would have helped set expectations.
The property itself is nice and in a good location, but due to our experience, we would likely choose a different place next time."