Callington Dupath Well Hotels

"The cottage was absolutely immaculate! Very clean and tidy, the staff at the reception were very friendly and polite and extremely helpful! The food in the club house was excellent. "

"From the initial booking until our departure, Kirsty and Barry were outstanding. When I realised I had forgotten to mention our dog, a quick email resolved everything, their prompt and helpful response set the tone for the excellent service we received throughout our stay.Before arriving, Barry even contacted me directly by mobile phone when their internet and landline had gone down due to a thunderstorm. This thoughtful call allowed us to confirm our arrival time smoothly.On arrival, we were warmly welcomed by Kirsty and Barry, who gave us a comprehensive introduction to the property. The cottage itself was spotless, extremely well-equipped, and filled with all the home comforts you’d need to truly enjoy your stay. Their introductory package for the cottage and surrounding area was exceptionally helpful, something many larger “luxury” organisations could learn from.The thoughtful doggy welcome package, complete with treats, a towel, a toy, and even a temporary dog tag was an excellent touch and very much appreciated.Nothing was too much trouble for this couple, and it really made the difference. We look forward to returning to this part of the country next year and, hopefully, securing accommodation with Kirsty and Barry again. Definitely a 10 out of 10 out of 10 experience."

"This was one of the worst experiences we’ve ever had with a holiday rental. We ended up not staying the night at all, despite paying 357 for a one-night stay – which is completely unreasonable given the state of the property.The outdoor areas were dirty and unusable, with neglected furniture and no signs of recent cleaning. Inside, the sofa and lounge area were grubby and uncomfortable. The whole place felt uncared for and unclean – nothing like the photos or description.The directions provided were also vague and unclear, making it difficult to find the property in the first place.Ultimately, we felt so uncomfortable that we left and had to book a last-minute hotel, adding extra cost and stress to our holiday.We do not recommend this property and hope others are spared the same experience."

"Clean and friendly host. I may have left a carrier bag with some food related stuff in it and would like to ask the host exactly what is in the bag - I don’t think there is anything worth having back. "