Indianapolis Eastern Star Church Hotels

"From the moment you arrive and look at the very cool structure that this old Cole bottling plant was and how it’s been transformed to a very cool and beautiful hotel. The entire staff was kind and attentive. The lobby has a pool table that seems to be used quite a lot by guests. There is nice bar next to the lobby that offers great cocktails. We were on the 2nd floor of a 4 floor building with the widest and longest corridors that are beautifully designed with cool discoveries every 10ft. The rooms are really big with huge windows, a seating area, great local snacks, a nice bed with great sheets, and decor that is original and fits the vintage Industrial vibe. It’s the best place to call him when in Indianapolis and it’s an a trendy neighborhood with a food hall across the street that has awesome options, restaurants, coffee shops, and so much more. We loved it and we will be back!"

"Staff was overworked due to the final four but she seemed kind. The rooms are in sore need of a renovation—peeling paint, terrible water pressure (barely a trickle from the shower if a toilet has been flushed or if neighboring units are using water). Paying over $240 for this room was a lot for what it was."

"T"

"The hotel was located in a sketchy area. The road to the hotel was filled with deep potholes and lots of water from the recent rain. I went to check in. The check in area was not very welcoming and smelled like a restaurant kitchen. I was given a room # and key. I confirmed the room number twice. I went to open the door of the room and someone was already in there. I did not open the door all the way, so I did not see the person. They were startled when I opened the door and yelled out "there is someone in here". I went back to the office and told them the room they gave me was occupied. They then gave me another room. We went to the room and the key would not work. The light stayed red when tapped. It did not turn green to open the door. I went back to the office again and told them the key did not work. The office worker came with me to open the door. This time the key worked. We got into the room and it was not very warm or inviting. We went to get our luggage out of the car and a man who was standing at the traffic light intersection begging for money walked by us counting his $$. There were other questionable individuals present. At this point we had an awful gut feeling and decided should not stay here. We did not feel safe. We decided to return the key and find another hotel in a better area. "

"Checking in was fine, did the normal things checked in under my name gave the desk person my Drivers license, got it back got the key cards and stayed in a room. Light switches were painted over, and the plug by the bed didn’t work unless the light was on. Used the sink and the whole faucet was loose. Worse of all after finally falling asleep, around 4:30AM someone is trying to enter my room. Desk worker said this room was supposed to be empty, I said obviously not I got key cards and I checked in yesterday. He asked for my name and I said don’t worry I’ll be out soon no longer feeling safe. After packing and heading to the desk no one was there I waited 5-10min knocking on the window. And as people started walking around I no longer felt secure and slid the key cards under the glass window ant the desk and left. Now the property Manager is saying I never checked in and nothing they can do about it inferring that I’m lying. I don’t care if it’s not a full refund, I’m complaining because someone messed up and they are trying to cover it up. I already sent the complaint to motel 6 who sent me to the property and they had me go through Hotel.com. And it’s still not solved. This is ridiculous! "

"This is my first ever review, one that I feel absolutely compelled to write as a service to my fellow man. This property not only should be avoided at any cost, but probably should be condemned and demolished. The overall level of dilapidation everywhere on the property is staggering. Roaches scurrying across the vanity. Towels and bed linens with rips, tears and holes. Stains all over the tub/shower. Pulled up carpet. I could go on and on. Stay here and you likely won’t feel safe and you’ll definitely feel gross and icky the entire time. Even if you’re traveling on a budget and looking for a low-cost option, do yourself a favor and pay $5-$10 more per night to stay somewhere, anywhere else!"

"Property and hotel itself was nice. Looks renovated. Lobby area, bar, restaurant, food was good. Staff was great, very friendly, cordial and service was good. Gym was nice, new. Pool area courtyard looked nice as weak. Neighborhood was a little rough. It looks like some nearby properties were closed/rundown, but they may be renovating that as well. They did have security driving through lot. Overall it was a good value and quick drive to downtown. Would consider staying there again if in area. "

"Everything we needed for the stay was provided. It was very comfortable and the neighborhood was quiet. Jeff was quick to respond to any questions I had. The Peloton bike was an added bonus that I was not expecting! This is a great value."

"Breakfast was cereal and cornflakes. No fresh breakfast "