Upon arrival, the cottage was vey clean, and the appliances are new, the bed was comfortable. That being said, the cottage lacks any character or charm - the wall art is very ordinary, and there was no booklet with suggestions of where to go, eat, etc that we've found at other cottages. The mini-split (heat) in the master bedroom didn't work, and after a call to Del Mar, their suggestion didn't work either. It was mid-October and a bit chilly. The counter tops are granite (cold) and the floor is some sort of slippery laminate. It was not bad, it just wasn't very cozy.